CSR - BPO Healthcare Representative - Makati Site Makati - CSR - BPO Healthcare Representative - Makati Site

Location One Ayala, Ayala Avenue, Makati, Metro Manila, Philippines

Job Pitch

WHAT WE OFFER Market Competitive Pay Levels Retirement Plan Medical Plan (HMO) from Day 1 of employment Dental, Medical, and Optical Reimbursements Life and Disability Insurance Paid Time-Off Benefits Sick Leave Conversion Tuition Fee Reimbursement Employee Assistance Program (EAP) Annual Performance Based Merit Increases Employee Recognition Training and Staff Development Employee Referral Program Employee Volunteerism Opportunity All Mandatory Statutory Benefits Transportation Service Back Office Blended Account, 70% Non-Voice

Job Description

WHO WE ARE Optum is a part of the UnitedHealth Group, a Fortune 5 company, serving 125 million individual consumers. We are a diverse company with over 189,000 employees worldwide and over 14,000 employees in the Philippines We are a leader in nearly every aspect of today’s health care landscape We leverage on having the largest single proprietary network of physicians, hospitals, health facilities, and caregivers in the United States. At Optum, we believe that what makes you special can inspire your life’s best work. Welcome to one of the toughest and most fulfilling ways to help people, including you. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life’s best work.SM Join us today and unlock a world of rewards and benefits for performance, career growth, work-life balance and the opportunity to pursue your passion. JOB QUALIFICATIONS Completed at least 2 years in college Minimum 1year BPO experience handling Claims, Benefits, and Eligibility Willing to work in Cebu Site Important: Prior experience with a BPO Healthcare Account Required. Should be ready for Dec 26 onboarding ROLE AND RESPONSIBILITIES Provide expertise claims support by reviewing, researching, investigating, negotiating and resolving all types of claims as well as recovery and resolution for health plans, commercial customers and government entities Your role is critical in allowing our members, families, facilities and health professionals to have greater confidence in the exceptional care we provide. And for you, an everyday opportunity to do your life’s best work.SM

Skills Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • College Graduate

What this jobs offers