1. Sort & Filters Reset
  2. Reset

3 Jobs Available

Customer Service Representative (CSR) for Cards -Wells Fargo Mckinley, Taguig

Customer Service Representative (CSR) for Cards -Wells Fargo Mckinley, Taguig

Wells Fargo

Wells Fargo Mckinley, Taguig 34.13 km

  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO

Fraud and Claims Specialist Wells Fargo Mckinley, Taguig,

Fraud and Claims Specialist Wells Fargo Mckinley, Taguig,

Wells Fargo

Wells Fargo Mckinley, Taguig 34.13 km

  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO

Customer Success Representative (CSR) for Collections - Wells Fargo Mckinley, Taguig

Customer Success Representative (CSR) for Collections - Wells Fargo Mckinley, Taguig

Wells Fargo

Wells Fargo Mckinley, Taguig 34.13 km

  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO

Customer Service Representative (CSR) for Cards -Wells Fargo Mckinley, Taguig Wells Fargo Mckinley, Taguig - Customer Service Representative (CSR) for Cards -Wells Fargo Mckinley, Taguig

Location Wells Fargo EGS, LLC - Philippines, Wells Fargo Drive, McKinley Hill Dr, Taguig, Metro Manila, Philippines

Job Description

About this role:

Wells Fargo is seeking an Associate Customer Service Representative who will support customers with inquiries on financial products and services.

 

In this role, you will:

  • Support customers with inquiries on financial products and services
  • Identify ways to improve customer experience within established procedures
  • Perform routine customer support tasks by responding to and resolving customer inquiries and complaints
  • Receive direction from customer service supervisor
  • Escalate questions and issues to more experienced representatives
  • Interact with immediate customer service team as well as internal and external customers on incoming questions and concerns

 

Required Qualifications:

  • Completed at least 2 years of college education
  • 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, education

 

Job Expectations:

  • Must be amenable to work on night shift, weekends and/ or holidays, split rest days
  • Must be amenable to work onsite in Taguig

Skills Required

  • Positive Attitude
  • Attention to Detail
  • Calm Under Pressure
  • Problem Solving Skills
  • Creative Thinker

Qualification Required

  • College Graduate

What this jobs offers

Wells Fargo Mckinley, Taguig About Wells Fargo Mckinley, Taguig Read more about Us

Wells Fargo Philippines is a critical component of Wells Fargo’s (Wells Fargo Bank, N.A.) strategy to leverage distinct advantages in doing business in a global environment. Wells Fargo in the Philippines

engages in application development and support, testing, international operations, knowledge support, and middle and back-end banking process solutions for a wide spectrum of Wells Fargo’s needs. The entities currently have offices in Taguig City, Metro Manila.

  • Wells Fargo Mckinley, Taguig
  • Wells Fargo Mckinley, Taguig
  • Wells Fargo Mckinley, Taguig
  • Wells Fargo Mckinley, Taguig