6 Jobs Available
Everise Philippines 32.99 km
Earn Up to 18,750 Monthly
Day 1 HMO
Everise Philippines 32.99 km
Earn Up to 18,000 Monthly
Work From Home Day 1 HMO
Everise Philippines 32.99 km
Earn Up to 15,250 Monthly
Day 1 HMO
Everise Philippines 32.99 km
Earn Up to 17,750 Monthly
Day 1 HMO
Everise Philippines 32.99 km
Earn Up to 18,250 Monthly
Work From Home Day 1 HMO
Everise Philippines 32.99 km
Earn Up to 20,250 Monthly
Day 1 HMO Work From Home Everise Philippines - Customer Service Representative | Airlines Account | HMO Day-1
West, corner, 3030, 11th Floor, Bonifacio One Technology Tower, Rizal Drive, 1634 31st Street, Taguig, Metro Manila
Ready to take your BPO career to new heights? 
Join our Airline Account now in Araneta City!
Role
You will provide outstanding service, acting as customers' primary point of contact regarding products and services related to client programs.
Main Duties and Responsibilities
• Professionally handles high volume inbound calls to identify and resolve customer issues quickly
• Presents new products and services
• Enhance customer experience and satisfaction
• Demonstrate ability to gauge customer response
• Responsible for creating customer interest to convert to a sale
• Thoroughly and efficiently gather customer information, assess, and fulfill customer needs and educate the customer
• Resolve customer issues via one-call resolution guidelines and/or escalated process
• Meet or exceed company and client performance metrics
• Continuously evaluate and identify opportunities to drive process improvements that positively impact our client and its customers
• Responsible for call disposition or compiling and generating reports as required
Who are we Looking for?
• Candidate must possess at least a High School Diploma / Vocational Diploma / Short Course Certificate, Bachelor's/College Degree, in any field.
• At least 1-month BPO experience
• Must be willing to make inbound and outbound calls
• Must be willing to work in Araneta, Cubao
• Can start immediately
• Good to excellent communication skills
• Must be willing to work on shifting schedules
What will you get
• HMO coverage, covering same-sex or domestic partners
• Dental and optical benefits
• Financial loan facilities
• Educational Assistance Program
• Personal Leaves
• Fun and Stress-Free working environment
• Award-winning and People-first company
About Everise Philippines
Read more about Us
We Are Everise
Founded in 2016, Everise is a global leader transforming customer service for healthcare, transport, logistics, insurance, financial services and tech businesses. The Company solves problems for the millions of customers of some of the world’s leading brands, by combining the best technology with compassionate service.
With over 19,000 champion agents operating across eight strategic markets globally, Everise seeks to deliver happiness to customers of some of the world’s best loved brands. Our customer service solutions are high performing, secure, agile and have fluent proficiency in 32 languages, enabling businesses to scale globally while achieving top customer satisfaction. Learn more at www.weareeverise.com.
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