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7 Jobs Available

Customer Service Agents | Healthcare Voice Account | HMO Day-1

Customer Service Agents | Healthcare Voice Account | HMO Day-1

Everise Philippines

Everise - Bonifacio Global City 32.99 km

Earn Up to 18,000 Monthly

  • Work From Home Work From Home
  • Day 1 HMO Day 1 HMO

Technical Account | Work On-Site | Apply NOW!

Technical Account | Work On-Site | Apply NOW!

Everise Philippines

Everise - Bonifacio Global City 32.99 km

Earn Up to 21,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Work From Home Work From Home

Customer Service Expert | Healthcare Account | HMO Day-1

Customer Service Expert |  Healthcare Account | HMO Day-1

Everise Philippines

Everise - Araneta City 34.10 km

Earn Up to 18,000 Monthly

  • Day 1 HMO Day 1 HMO

Customer Service Expert | Temp WFH | HMO Day-1

Customer Service Expert | Temp WFH | HMO Day-1

Everise Philippines

Everise Isabela 284.25 km

Earn Up to 16,000 Monthly

  • Day 1 HMO Day 1 HMO

Customer Service Agents | Isabela Site | Healthcare Temp Work-At-Home Set Up

Customer Service Agents | Isabela Site | Healthcare Temp Work-At-Home Set Up

Everise Philippines

Everise Isabela 284.25 km

Earn Up to 16,000 Monthly

  • Day 1 HMO Day 1 HMO

Customer Service Expert | Healthcare International Account | START ASAP

Customer Service Expert | Healthcare International Account | START ASAP

Everise Philippines

Everise Isabela 284.25 km

Earn Up to 16,000 Monthly

  • Day 1 HMO Day 1 HMO

Customer Service Representatives | Airlines Account | Work-On-Site

Customer Service Representatives | Airlines Account | Work-On-Site

Everise Philippines

Everise Isabela 284.25 km

Earn Up to 16,000 Monthly

  • Day 1 HMO Day 1 HMO

Customer Service Agents | Healthcare Voice Account | HMO Day-1 Everise - Bonifacio Global City - Customer Service Agents | Healthcare Voice Account | HMO Day-1

Location Bonifacio One Technology Tower, Rizal Drive, Taguig, Metro Manila, Philippines

Job Pitch

Join us in connecting people and transforming experiences

 

Job Description

Role

You will provide outstanding service, acting as customers' primary point of contact regarding products and services related to client programs.

 

Main Duties and Responsibilities

  • Professionally handles high volume inbound calls to quickly identify and resolve customer issues
  • Presents new products and services
  • Enhance customer experience and satisfaction
  • Demonstrate ability to gauge customer response
  • Thoroughly and efficiently gather customer information, assess, and fulfill customer needs, and educate customer
  • Resolve customer issues via one-call resolution guidelines and/or escalated process
  • Meet or exceed company and client performance metrics
  • Continuously evaluate and identify opportunities to drive process improvements that positively impact our client and its customers
  • Responsible for call disposition or compiling and generating reports as required

 

Who are we Looking for?

  • Candidate must possess at least a High School Diploma / Vocational Diploma / Short Course Certificate, or Bachelor's/College Degree, in any field.
  • At least 1-month call center experience
  • Must have at least 35 Mbps postpaid internet connection/subscription (For BCP)
  • Must be willing to make inbound and outbound calls
  • Must be willing to work in BGC, Taguig or Araneta City, Cubao
  • Can start immediately
  • Good to excellent communication skills
  • Must be willing to work on shifting schedules

Skills Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • College Graduate

What this jobs offers

Everise - Bonifacio Global City About Everise - Bonifacio Global City Read more about Us