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21 Jobs Available

Hiring for Customer Service Representatives for our Davao City site!

Optum

Davao City 968.25 km

Hiring for Customer Service Representatives for our Davao City site! 18844

Earn Up to 18,000 Monthly

  • Day 1 HMO Day 1 HMO
Team Manager | Davao | Technical Account

Alorica Philippines

Alorica - Davao 988.22 km

Team Manager | Davao | Technical Account 19089

TP Davao Thursday Online Express Hiring | Apply now and be processed on the day!

Teleperformance Philippines

Teleperformance Davao 989.19 km

TP Davao Thursday Online Express Hiring | Apply now and be processed on the day! 14827

  • Day 1 HMO Day 1 HMO
Davao | Be part of our Delivery Account | Apply now!

IBEX

Ibex Davao 987.17 km

Davao | Be part of our Delivery Account | Apply now! 19259

Enjoy great perks & benefits! Be a Customer Service Representative! - Davao City

Optum

Davao City 968.25 km

Enjoy great perks & benefits! Be a Customer Service Representative! - Davao City 19118

Earn Up to 19,100 Monthly

  • Day 1 HMO Day 1 HMO
Apply Now at Alorica Davao and Get 500 G-Cash | Project Base Account

Alorica Philippines

Alorica - Davao 988.22 km

Apply Now at Alorica Davao and Get 500 G-Cash | Project Base Account 17248

Trainer | Alorica Davao | URGENT HIRING

Alorica Philippines

Alorica - Davao 988.22 km

Trainer | Alorica Davao | URGENT HIRING 16936

TEAM LEADER | DAVAO | URGENT HIRING!

Alorica Philippines

Alorica - Davao 988.22 km

TEAM LEADER | DAVAO | URGENT HIRING! 16588

Search Engine - TSR Account | 15K Sign In Bonus

Alorica Philippines

Alorica - Davao 988.22 km

Search Engine - TSR Account | 15K Sign In Bonus 15557

Apply On Site and Get 500 G-Cash at Alorica Davao

Alorica Philippines

Alorica - Davao 988.22 km

Apply On Site and Get 500 G-Cash at Alorica Davao 9139

Earn Up to 13,000 Monthly

Customer Service Representative | Apply now!

Teleperformance Philippines

Teleperformance Davao 989.19 km

Customer Service Representative | Apply now! 19196

  • Day 1 HMO Day 1 HMO
Earn up to 33k! Customer Service Representative for Telco Account | CCE is a plus!

Teleperformance Philippines

Teleperformance Davao 989.19 km

Earn up to 33k! Customer Service Representative for Telco Account | CCE is a plus! 18680

  • Day 1 HMO Day 1 HMO
Customer Service Representative for Healthcare Account| Apply now!

Teleperformance Philippines

Teleperformance Davao 989.19 km

Customer Service Representative for Healthcare Account| Apply now! 19197

  • Day 1 HMO Day 1 HMO
Customer Service Representatives Needed | Davao

IBEX

Ibex Davao 987.17 km

Customer Service Representatives Needed | Davao 19107

Davao City Davao City - Hiring for Customer Service Representatives for our Davao City site!

Location Davao City, Davao del Sur, Philippines

Job Pitch

WHAT WE OFFER:

  • Market Competitive Pay Levels
  • Retirement Plan
  • Medical Plan (HMO) from Day 1 of employment
  • Dental, Medical, and Optical Reimbursements
  • Life and Disability Insurance
  • Paid Time-Off Benefits
  • Sick Leave Conversion
  • Tuition Fee Reimbursement
  • Employee Assistance Program (EAP)
  • Annual Performance Based Merit Increases
  • Employee Recognition
  • Training and Staff Development
  • Employee Referral Program
  • Employee Volunteerism Opportunity
  • All Mandatory Statutory Benefits

 

WHO WE ARE:

  • Optum is the health care technology and innovation company of the UnitedHealth Group enterprise along with UnitedHealthcare.
  • As part of a Fortune 5 enterprise, we are improving the health care experience of over 125 million people around the world.
  • We’re a diverse team with operations across North America, South America, Europe, Asia Pacific and the Middle East. This includes our over 14,000 employees in the Philippines.
  • Elevate your career with a leading health care company while improving lives.

Join us in evolving health care so everyone can have the opportunity to live their healthiest life. This is your opportunity to be part of a team that’s dedicated to Caring. Connecting. Growing together.

Job Description

ROLE AND RESPONSIBILITIES:

  • You will respond to customer service inquiries and issues by identifying the topic and type of assistance the customer needs. This may include, among others, inquiries or concerns on their benefits, eligibility and claims.
  • You will guide and educate the customer about the fundamentals and benefits of consumer- driven health care topics to help manage their health and well-being. To do this, you will provide guidance in selecting the best benefit plan options and choosing a quality care provider.
  • You will intervene with care providers (doctor’s offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance, when needed.
  • You will provide our customer real time resolutions or through comprehensive and timely follow-up with the member

Your role is critical in allowing our members, families, facilities and health professionals to have greater confidence in the exceptional care we provide. And for you, an everyday opportunity to do your life’s best work.

 

JOB QUALIFICATIONS:

  • A graduate of 4-year course with at least BPO (Voice) experience preferred
  • High school graduates with no BPO experience are also welcome to apply
  • Must be willing to work on shifting schedules including night shift
  • Willing to work onsite in Davao City

Skills Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • High School Graduate

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