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2 Jobs Available Openings at Iloilo

Customer Service Representative (Online Streaming Account)

Customer Service Representative (Online Streaming Account)

TDCX

TDCX - Iloilo 466.92 km

Earn Up to 18,000 Monthly

  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO

Technical Support Agent (Consumer Electronics Account)

Technical Support Agent (Consumer Electronics Account)

TDCX

TDCX - Iloilo 466.92 km

Earn Up to 24,000 Monthly

  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO

TDCX TDCX - Customer Service Representative (Online Streaming Account)

Location 21F Robinsons Cyberscape Gamma, Ruby Road, Ortigas Center, Pasig City

Job Pitch

 

  • Up to 10% monthly performance incentives*

  • HMO and life insurance coverage on day one.

  • Comprehensive health insurance coverage for dependents, including senior citizens and domestic partners.

  • Employee Assistance Program and Mental Health Consultations

  • Fast promotion and endless growth opportunities.

  • And many more!

All candidates must have at least one (1) valid government-issued ID and a soft copy saved on their phone for verification purposes.

*Terms and conditions apply.

 

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

 

Top reasons to work with TDCX

  • Attractive remuneration, great perks, and performance incentives

  • Comprehensive medical, insurance, or social security coverage

  • World-class workspaces

  • Engaging activities and recognition programs

  • Strong learning and development plans for your career growth

  • A positive culture for you to #BeMore at work

  • Easy to locate area with direct access to public transport

  • Flexible working arrangements

  • Be coached and mentored by experts in your field

  • Join a global company, winner of hundreds of industry awards

Who are we looking for?

  • High School Graduate

  • Must have at least 1 year customer service or technical support experience in a BPO setup supporting international customers

  • Must have at least 6 months experience in a voice account

  • Strong verbal and written English communication skills

  • Positive, self-motivated, and energetic

  • Amenable to work in rotating shifts

  • Can work in Robinsons Cybergate 1, Pavia, Iloilo

Job Description

What is your mission?

You will help us deliver excellent service to our partner brands by performing these tasks:

  • Effectively and adequately handle transactions and deliver an outstanding customer experience through phone and email

  • Act timely on feedback provided by internal and external stakeholders with the objective of improving performance

Skills Required

  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • High School Graduate

What this jobs offers

TDCX About TDCX Read more about Us

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Visit www.tdcx.com for more info.