Ubiquity - Iloilo 470.92 km
Earn Up to 16,000 Monthly
Day 1 HMO
Concentrix Iloilo 471.08 km
Earn Up to 19,000 Monthly
Day Shift
Day 1 HMO for Dependent Day 1 HMO
Concentrix Iloilo 471.08 km
Earn Up to 19,000 Monthly
Day 1 HMO for Dependent Day 1 HMO
Concentrix Iloilo 471.08 km
Earn Up to 19,000 Monthly
Day 1 HMO for Dependent Day 1 HMO
Concentrix Iloilo 471.08 km
Earn Up to 19,000 Monthly
Day 1 HMO for Dependent Day 1 HMO
Concentrix Iloilo 471.08 km
Earn Up to 19,000 Monthly
Day 1 HMO
Free Food
Concentrix Iloilo 471.08 km
Earn Up to 19,000 Monthly
Day 1 HMO for Dependent Day 1 HMO
Concentrix Iloilo 471.08 km
Earn Up to 18,000 Monthly
Day 1 HMO for Dependent Day 1 HMO
Concentrix Iloilo 471.08 km
Earn Up to 19,000 Monthly
Day 1 HMO for Dependent Day 1 HMO
Concentrix Iloilo 471.08 km
Earn Up to 19,000 Monthly
Day 1 HMO for Dependent Day 1 HMO
Concentrix Iloilo 471.08 km
Earn Up to 19,000 Monthly
Day 1 HMO for Dependent Day 1 HMO
Concentrix Iloilo 471.08 km
Earn Up to 19,000 Monthly
Day 1 HMO for Dependent Day 1 HMO
Ubiquity - Customer Service Representative | Iloilo
One Global Center, Megaworld Blvd, Mandurriao, Iloilo City, Iloilo, Philippines
Customer Service Representative
Iloilo, Philippines
At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn’t just a philosophy—it’s the foundation of who we are and what we do. As a Customer Service Representative, you’ll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed.
What You’ll Do:
Head: Use your expertise to provide accurate, efficient, and personalized solutions to our customers.
Handle customer inquiries via phone, email, or chat with professionalism and accuracy.
Troubleshoot issues and provide effective resolutions by leveraging company knowledge and tools.
Continuously learn about our products, services, and processes to enhance the customer experience.
Heart: Build meaningful connections with every interaction.
Show genuine care and empathy in addressing customer needs and concerns.
Foster a positive experience by being a brand ambassador for Ubiquity's people-centric culture.
Uphold our commitment to diversity, inclusion, and respect in all communications.
Hustle: Demonstrate resilience and a drive to deliver excellence.
Meet or exceed key performance metrics, such as response time, resolution rate, and customer satisfaction scores.
Adapt to challenges with a proactive mindset and a solutions-oriented approach.
Work collaboratively with team members to improve processes and achieve shared goals.
What We’re Looking For:
With atleast 6 months BPO experience (Local/International account)
Exceptional communication skills—both verbal and written.
A knack for problem-solving and thinking on your feet.
Ability to work under pressure while maintaining a positive and professional demeanor.
A high level of adaptability to embrace new tools, technologies, and procedures.
Prior customer service experience is a plus but not required—we’ll provide the training you need to succeed!
Why Join Us?
Head: Access to career development programs that help you grow professionally and personally.
Heart: Be part of a people-first culture that values your contributions and supports your aspirations.
Hustle: Thrive in a dynamic, fast-paced environment where your hard work and dedication are celebrated.
At Ubiquity, we’re more than a workplace—we’re a community that’s invested in your success. If you’re ready to make an impact and grow with us, apply now and experience how we bring Head, Heart, and Hustle to life every day.
Apply today and start your journey with Ubiquity!
About Ubiquity
Read more about Us
What we do. Ubiquity delivers business process outsourcing and advisory solutions across customer service, technology, and operations. Focused on transforming the customer experience through data, applied science, and an unprecedented passion for people, Ubiquity offers deep industry and practical expertise across four continents on behalf of 150 brands and counting. We want you. We’re committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, or disability, we believe that we’re at our best when everyone feels free to be their most authentic self.
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