Job Pitch

WHY JOIN US?

At Global Rescue, we know that our employees are the backbone of our company. We are committed to offering  you a rewarding career, a great work-life balance, a collaborative work culture, career satisfaction, and a  competitive salary package. Our company culture emphasizes excellence, collaboration and work-life balance,  which creates a supportive environment for professional growth. We would love to invite you to join our team and  help you achieve your professional goals. Apply now and let's work together to make a difference in the world! 

WHO WE ARE

Global Rescue is the world’s leading membership organization, providing integrated medical, security, intelligence, and crisis response services to consumers, enterprises, and governments. Founded in 2004, Global Rescue’s unique operational model provides best-in-class services that identify, monitor, and respond to threats and emergencies. Global Rescue has been established in the Philippines since 2016.

For more information, please visit www.globalrescue.com.

Job Description

Role Title: Medical Operations Specialist (Nurse)

At Global Rescue, our Mission is simple – "To be there when it matters most".

ROLE OVERVIEW

We are currently seeking for experienced nurses who are interested in joining our growing operations team. In this role, you will be responsible for staffing emergency access telephone lines in our operations centers to respond to client health events and other emergencies. Additionally, the role also includes international deployment to support medical evacuations and perform a combination of medical logistics and research work. The logistics support medevac operations that come in from our members, and the research involves preparing for future operations by identifying and establishing relationships with hospitals, as well as air and ground evacuation providers.

Training will be provided.

QUALIFICATIONS

• Registered Nurse with a minimum of 3 years of pre-hospital or hospital experience.
• Extensive background in Emergency Nursing/Advanced EMS response/Medical Hotline is an advantage.
• Excellent English Communication skills (verbal & written) are an advantage. 
• Preferably a minimum of 1 year of customer service/call-handling experience.
• Proficient in computer operations.
• Attentive to details and follow-through.
• Efficient time management and organizational skills.          
• Highly energetic and motivated to succeed.
• Mission-driven in “doing whatever it takes” to help those in need.

RESPONSIBILITIES

• Staff emergency and general access telephone lines in our operations center
• Respond to member health events and member/potential member inquiries via telephone and email.
• Obtain and evaluate all relevant information to handle inquiries.
• Effectively describe the nature and scope of Global Rescue services
• Manage and coordinate logistics for field rescues from remote locations and patient transfers to/from hospitals (includes air, ground, sea, etc.)
  Follow, maintain, and improve protocol, process, and quality standards for patient response and transport.
• Execute assigned non-operational general office tasks with diligence and precision.
• Domestic and International deployment when required.

WORK SCHEDULE & ARRANGEMENT

Compressed workweek schedule:

• 3 consecutive working days & 3 consecutive rest days
• Dayshift/Nightshift: 12 hours/day 
• Onsite (Ortigas, Pasig City, Metro Manila)

WHAT WE OFFER

• Medical Plan HMO
• Paid annual training (ACLS/BLS)
• Paid time-off and sick time-off benefits
• Market competitive pay levels
• Employee referral program
• Night differential pay 
• Career growth and promotion opportunities
• Annual team-building events
• Opportunity for deployment overseas
• Diverse global operations team
• 13th-month pay

Compensation: Basic Salary + Additional PHP 5,000 premium for full-time night shift + Annual performance bonus/salary increase

Qualification Required

• College Graduate