7 Jobs Available Openings at IT/Software Development

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Job Description

Scope of Work:

• Collaborate with Installers and Project Managers on the network implementation of new installations or deployments.
• Address concerns of newly onboarded properties during installation.
• Perform Post Install Checks (PIC) and follow up with installers on any missing or failed items.
• Monitor and ensure the completion of PICs. Identify any training or installation processes that need to be covered or changes that need to be made.
• Ensure all tools are available and accessible for property staff.
• Work with Field Technicians to troubleshoot installation-related issues.
• Coordinate and schedule training with property staff for Site Dashboard and Conference Tool (if applicable) and provide Splash Page orientation.
• Ensure all devices are set up and monitored in the NMS.

Qualification and requirements:

• 2 years of hands-on experience with Networking
• Should have experience in switching
• Proficiency in configuring Layer 2 devices (e.g., VLANs, WLANs)
• Layer 2 support experience
• Ability to subnet in Layer 3
• Experience in BPO with inbound and outbound calls
• Experience with satellite television (preferred but not required)
• CCNA certification

Certifications:

• Meraki ECMS Certification (mandatory upon hiring, so far free)

Others:

• High school diploma or equivalent; additional education in a relevant field is a plus.
• Proven experience in a NOC or technical support role, preferably in managed Wi-Fi or satellite television.
• Strong understanding of networking principles, protocols, and satellite communication systems.
• Network+ (Net+) certification is a plus.
• Exceptional problem-solving and analytical skills.
• Ability to thrive in a fast-paced and dynamic work environment.

Non-negotiable skills & requirements:

• Proven experience in a NOC or technical support role, preferably in the managed wi-fi or satellite television space.
• Layer 2 support experience
• Cisco/Meraki expertise
• CCNA certification

Cloudstaff: Build Your Career, Anywhere

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

Why Cloudstaff is the #1 Workplace?

• Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
• Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

**To become a priority applicant, please share a 1-2 minute video introduction detailing your experience in this specific role. You can upload your video to the CSJobs via https://jobs.cloudstaff.com/. Please use a clean, distraction-free background and speak clearly and articulately.

Qualification Required

• High School Graduate