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1 Jobs Available Openings at IT/Software Development

Service Desk Technician

Service Desk Technician

M and J Solutions Provider

Infosys - Taguig 33.28 km

Earn Up to 29,000 Monthly

Service Desk Technician

Service Desk Technician

M and J Solutions Provider

Infosys - Taguig 33.28 km

Earn Up to 29,000 Monthly

M and J Solutions Provider M and J Solutions Provider - Service Desk Technician

Location Libran House IT Center, Legazpi Street, Legazpi Village, Makati, Metro Manila, Philippines

Job Description

What You’ll Do:
✅ Answer and manage customer calls professionally
✅ Handle escalations and offer effective solutions
✅ Engage and de-escalate irate customers
✅ Recommend products/services that best meet client needs
✅ Use tools and software efficiently
✅ Meet and exceed performance metrics
✅ Join training and improvement sessions


Qualifications:
✔️ Completed at least 1st year in college with at least 18 months of BPO experience, or
✔️ SHS graduates must have 4 years of BPO experience
✔️ Excellent communication skills
✔️ Willing to work onsite in Clark, Pampanga

Skills Required

Qualification Required

  • High School Graduate

M and J Solutions Provider About M and J Solutions Provider Read more about Us

We are committed to giving you scalable business solutions done efficiently and effectively, because we believe in our shared vision of success.