Job Description

- Job Title: EARN UP TO P16,500/month! | Alorica Ilocos | ONSITE - Location: Ilocos Norte - Job Type: Full-time - Experience Level: No experience welcome - Industry: BPO

About the Role

Join Alorica - Ilocos as a valuable team member! As a member of our team, you will have the opportunity to earn up to P16,500/month while providing exceptional customer service and support. You will be part of a dynamic team environment where creative thinking, problem-solving skills, and strong communication are highly valued.

Key Responsibilities

• Interact with customers via phone, email, or chat to provide support and information
• Resolve customer inquiries and complaints with empathy and professionalism
• Ensure accurate and timely documentation of customer interactions
• Collaborate with team members to achieve customer satisfaction goals
• Adhere to company policies and procedures to maintain high-quality service standards

Qualifications

• High school graduate or equivalent
• Minimum of 6 months experience in a customer service role
• Strong problem-solving and analytical skills
• Ability to remain calm under pressure and handle challenging situations
• Open to flexible schedules, including weekends and holidays
• Attention to detail and ability to multi-task effectively
• Empathetic communication style and positive attitude towards customers
• Excellent verbal and written communication skills

Benefits

• Competitive salary with opportunities for advancement ?
• Career development and training programs ?
• Positive, team-oriented work environment ?
• Company-sponsored events and activities ?
• Employee discounts and perks

Why Join Us

At Alorica - Ilocos, we take pride in our supportive team culture, commitment to career development, and investment in our employees' success. We provide the tools and technology necessary for you to excel in your role and grow in your career. Join us and be part of a team that values collaboration, innovation, and customer satisfaction.

How to Apply

To apply for this exciting opportunity at Alorica - Ilocos, please visit our company website and submit your application online. We look forward to welcoming you to our team!

Qualification Required

• High School Graduate