[URGENT] CSR | Premium Retail Account (Voice) | Ilocos

Alorica Philippines - [URGENT] CSR | Premium Retail Account (Voice) | Ilocos

Location Centennial Arena, Ablaw Ave., Laoag, Ilocos Norte and VYV Building Valdez Cente,r Brgy 1 San Francisco San Nicolas, Ilocos Norte

Job Description

Pack your bags — this one comes with a paycheck and a relocation package? Join Alorica Ilocos and kick off your BPO career on a Premium Retail Account with up to Php 15,000 Relocation Package to help you make the move. Whether you're a fresh grad or ready for a fresh start, May 2026 classes are now open and filling up fast.

WHY YOU'LL LOVE THIS JOB 

  • Relocation Package: Get up to Php 15,000 upon joining — we help you get here so you can hit the ground running.
  • Premium Tech Account: Work on one of the most in-demand accounts in the BPO industry and build skills that last a career.
  • Fresh Grads Welcome: No experience? No worries. If you have the drive, we have the training.
  • May 2026 Classes Only: Slots are limited — this is a targeted batch with a real start date. Move fast.
  • Alorica Ilocos: Be part of a globally recognized brand right in the heart of the North.

WHAT WE ARE LOOKING FOR ?

  • Education: At least a college graduate (Fresh graduates are 100% welcome!).
  • Skills: Good to excellent English communication skills — confident, clear, and customer-ready.
  • Tech: Basic computer proficiency. Comfortable navigating digital tools and systems.
  • Availability: Willing to work onsite in Ilocos and flexible with shifting schedules.
  • Vibe: Eager, adaptable, and ready to relocate and grow with a global team.

YOUR DAILY GRIND 

  • Provide top-tier customer support for a premium retail account.
  • Troubleshoot and resolve technical concerns with accuracy and professionalism.
  • Guide customers through product and service-related inquiries with patience and clarity.
  • Keep customer records updated and interactions thoroughly documented.

Skills Required

Qualification Required

  • High School Graduate

What this jobs offers

Alorica Philippines About Alorica Philippines Read more about Us

At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 50,000 employees in 73 locations across the globe. Intrigued? Learn more at www.alorica.com

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