CSR Telco Account | Php20.5k Monthly

Alorica - Centris

Alorica Philippines

South Tower, Three Cyberpod Centris, Eton Centris, EDSA cor. Quezon Avenue, Diliman District, Quezon City, Philippines, 1101

120 Openings

No Experience

20.5k/Month

Basic Salary : 20500/Month

Total Guaranteed Allowance : Confidential

Job Pitch

We want to help you get back on track this new normal. Be part of our TELCO account at Alorica Centris and earn Php 20.5k monthly. To observe a safe application process and social distancing, please secure first an invite from our team before going to our site. Apply now and we’ll get back to you within 48-72 hours. Stay safe and see you on site, future Aloricans!

Job Description

This is a general customer service position which varies from telco services, retail services to product activations. • Talk to customers over the phone to resolve their questions or concerns • Accurately document and update customer records in the computer system • Upsell products or services to customers, if appropriate • Escalate customer complaints and/or calls to your manager when necessary

Skill Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • No Requirement

Allowances and Incentives

  • Monthly
    Performance Incentive

  • Medical Benefits

  • Life
    Insurance

  • Work Shift/Schedule

  • Night
    Shift

  • Holidays
    Off