CSR Telco Account | Php24.5k Monthly PLUS 15k Signing Bonus

Alorica - Centris

Alorica Philippines

South Tower, Three Cyberpod Centris, Eton Centris, EDSA cor. Quezon Avenue, Diliman District, Quezon City, Philippines, 1101

120 Openings

No Experience

24.5k/Month

Basic Salary : 24500/Month

Total Guaranteed Allowance : Confidential

Job Pitch

Join our TELCO Account today and earn Php 24.5K* monthly PLUS a Php 15K Signing Bonus*! *Terms and Conditions apply. Your safety is our Number One priority and we are working hard to ensure your well-being. With that in mind, please come for your interview (should you undergo on-site interviews) at the designated time provided by our Sourcing Team, so we can avoid overcrowding our Recruitment Area. And while on-site, please wear your face mask, face shield, and observe social distancing at all times. Stay safe, and we will see you soon!

Job Description

This is a general customer service position which varies from telco services, retail services to product activations. • Talk to customers over the phone to resolve their questions or concerns • Accurately document and update customer records in the computer system • Upsell products or services to customers, if appropriate • Escalate customer complaints and/or calls to your manager when necessary

Skill Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • No Requirement

Allowances and Incentives

  • Monthly
    Performance Incentive

  • Medical Benefits

  • Life
    Insurance

  • Work Shift/Schedule

  • Night
    Shift

  • Holidays
    Off