Customer Service Agents - Alorica Centris | Up to 24.5k monthly Alorica - Centris - Customer Service Agents - Alorica Centris | Up to 24.5k monthly

Location South Tower, Three Cyberpod Centris, Eton Centris, EDSA cor. Quezon Avenue, Diliman District, Quezon City, Philippines, 1101

Job Pitch

Start your journey and become part of our growing family here at Alorica Centris! We offer very promising career paths with competitive salary and relocation packages! To take advantage of this awesome stuff, you must first: -be at least 18 years old -be at least an HS/SHS graduate -have good communication skills -be amenable to shifting schedules -be willing to work on-site. What are you waiting for? APPLY NOW! Stay safe and we will see you soon!

Job Description

This is a general customer service position that varies from telco services, and retail services to product activations. • Talk to customers over the phone to resolve their questions or concerns • Accurately document and update customer records in the computer system • Upsell products or services to customers, if appropriate • Escalate customer complaints and/or calls to your manager when necessary

Skills Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • High School Graduate

What this jobs offers

Alorica - Centris About Alorica - Centris Read more about Us

At Alorica, we’re redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we’re proud to say over 70% of our leaders are promoted from within!

But that’s not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that’s focused on empowering people through mission-focused work.

Read more about Us
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