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Alorica - Centris 31.41 km
Earn Up to 18,000 Monthly
Alorica Philippines - UP TO ?28,000/MONTH! Telco Voice Account at Alorica Centris
South Tower, Three Cyberpod Centris, Eton Centris, EDSA cor. Quezon Avenue, Diliman District, Quezon City, Philippines, 1101
Job Title: UP TO ₱28,000/MONTH! Telco Voice Account at Alorica Centris Location: Quezon City Job Type: Full-time Experience Level: Entry Industry: BPO
Are you passionate about customer service and ready to kickstart your career in the BPO industry? Join Alorica Philippines as a Telco Voice Account at our Centris site in Quezon City. In this role, you will be responsible for providing top-notch customer support to telecom clients, utilizing your communication skills and problem-solving abilities. You will work in a dynamic team environment that values quality service and teamwork.
- Handle inbound calls from customers regarding telecom services - Assist customers with account inquiries, billing issues, and service disruptions - Resolve customer complaints professionally and efficiently - Update customer information in the system accurately - Meet or exceed service level agreements and quality standards - Collaborate with team members to ensure customer satisfaction
- Excellent communication skills in English - Previous customer service experience is a plus - Ability to multitask and work under pressure - Basic computer skills and familiarity with CRM systems - High school diploma or equivalent - Willingness to work in a shifting schedule
- Competitive salary package UP TO ₱28,000/MONTH! ? - Health insurance and medical benefits ? - Opportunities for career growth and advancement ? - Fun and inclusive company culture - Training and development programs - Employee discounts and perks
At Alorica Philippines, we are committed to providing a supportive and empowering work environment for our employees. Joining our team means becoming part of a collaborative and inclusive culture where your contributions are valued. We offer opportunities for career development, access to cutting-edge tools and technology, and a chance to be part of a global leader in the BPO industry.
Ready to take your customer service career to the next level? Apply now through our company website to join Alorica Philippines as a Telco Voice Account at our Centris site in Quezon City. We look forward to welcoming you to our team!
About Alorica Philippines
Read more about Us
At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 50,000 employees in 73 locations across the globe. Intrigued? Learn more at www.alorica.com
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