1 Jobs Available Openings at Media/Creative Arts

Job Description

About the Role

We are looking for enthusiastic and customer-oriented individuals to join our team as Customer Service Agents at Talent Outsourcing Channel Solutions in Davao City. As a Customer Service Agent, you will be the first point of contact for our clients, handling inquiries, resolving issues, and providing exceptional service. You will work in a fast-paced and dynamic team environment that focuses on delivering high-quality customer support.

Key Responsibilities

• Respond to customer inquiries via phone, email, and chat
• Assist customers with product information, order status, and issue resolution
• Ensure timely and accurate resolution of customer complaints
• Maintain customer records and update information in the system
• Collaborate with internal teams to ensure customer satisfaction
• Meet and exceed customer service goals and targets

Qualifications

• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks effectively
• Previous customer service experience is a plus
• High school diploma or equivalent
• Proficiency in MS Office and CRM software
• Strong problem-solving skills

Benefits

• Competitive salary package ?
• Healthcare benefits ?
• Ongoing training and career development opportunities ?
• Friendly and supportive team environment ?
• Modern office space with state-of-the-art technology ?️
• Opportunity for growth and advancement within the company ?

Why Join Us

We pride ourselves on fostering a culture of teamwork, collaboration, and continuous learning. We provide our employees with the tools and resources they need to succeed in their roles and offer ample opportunities for career advancement. Joining our team means being part of a dynamic and innovative organization that values both professional growth and personal development.

How to Apply

If you are passionate about customer service and are ready to take on a new challenge, we invite you to apply. We look forward to welcoming you to our team!

Qualification Required

• High School Graduate