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9 Jobs Available

Customer Service Representative | Car Reservation | Day Shift Account

Everise - Bonifacio Global City

Everise Philippines

Everise - Bonifacio Global City 32.99 km

Earn Up to 19,750 Monthly

  • Day 1 HMO Day 1 HMO
  • Day Shift Day Shift

Financial Account | HMO Day-1 | Apply NOW!

Everise - Bonifacio Global City

Everise Philippines

Everise - Bonifacio Global City 32.99 km

Earn Up to 18,000 Monthly

  • Day 1 HMO Day 1 HMO

No BPO Exp Required! | Open for Fresh Grads | Earn up to 22k*

Everise - Bonifacio Global City

Everise Philippines

Everise - Bonifacio Global City 32.99 km

  • Day 1 HMO Day 1 HMO

Open House Recruitment: On-the-Spot Hiring Rewards & Ber Month Incentives

Everise - Bonifacio Global City

Everise Philippines

Everise - Bonifacio Global City 32.99 km

  • Joining Bonus Joining Bonus
  • Free Food Free Food
  • Day 1 HMO Day 1 HMO

Taxation Account | atleast 6 months BPO Experience | Get up to 5k Incentives*

Everise - Bonifacio Global City

Everise Philippines

Everise - Bonifacio Global City 32.99 km

Earn Up to 18,500 Monthly

  • Joining Bonus Joining Bonus
  • Day 1 HMO Day 1 HMO
  • Work From Home Work From Home

Taxation Account | BGC Site | Earn Up to 22k*

Everise - Bonifacio Global City

Everise Philippines

Everise - Bonifacio Global City 32.99 km

Earn Up to 19,250 Monthly

  • Day 1 HMO Day 1 HMO
  • Day Shift Day Shift
  • Work From Home Work From Home

Customer Care | Taxation Account | Earn up to 21k*

Everise - Bonifacio Global City

Everise Philippines

Everise - Bonifacio Global City 32.99 km

Earn Up to 19,250 Monthly

  • Day 1 HMO Day 1 HMO
  • Work From Home Work From Home

Healthcare Account | No BPO Experience Required | Earn up to 20k*

Everise - Bonifacio Global City

Everise Philippines

Everise - Bonifacio Global City 32.99 km

Earn Up to 20,750 Monthly

  • Day 1 HMO Day 1 HMO

Newbies Accepted! | Earn up to 20k* | BGC Site

Everise - Bonifacio Global City

Everise Philippines

Everise - Bonifacio Global City 32.99 km

Earn Up to 20,750 Monthly

  • Day 1 HMO Day 1 HMO
  • Work From Home Work From Home

Everise Philippines Everise Philippines - Customer Service Representative | Car Reservation | Day Shift Account

Location Bonifacio One Technology Tower, Rizal Drive, Taguig, Metro Manila, Philippines

Job Description

Role

You will provide outstanding service, acting as customers' primary point of contact regarding products and services related to client programs.

 

Main Duties and Responsibilities

  • Professionally handles high volume inbound calls to quickly identify and resolve customer issues
  • Presents new products and services
  • Enhance customer experience and satisfaction
  • Demonstrate ability to gauge customer response
  • Thoroughly and efficiently gather customer information, assess, and fulfill customer needs, and educate customer
  • Resolve customer issues via one-call resolution guidelines and/or escalated process
  • Meet or exceed company and client performance metrics
  • Continuously evaluate and identify opportunities to drive process improvements that positively impact our client and its customers
  • Responsible for call disposition or compiling and generating reports as required

 

Who are we Looking for?

  • Candidate must possess at least a High School Diploma / Vocational Diploma / Short Course Certificate, or Bachelor's/College Degree, in any field.
  • No BPO experience required for College Graduates
  • At least 6 months of BPO experience for Undergraduates and SHS/HS Graduates (old curriculum)
  • Must be willing to make inbound and outbound calls
  • Can start immediately
  • Good to excellent communication skills
  • Must be willing to work on shifting schedules
  • Comfortable with an onsite setup
  • Residing in or near Taguig, Makati, Mandaluyong, Pasig, and Pateros or nearby areas
  • Must have an active Viber account

 

What will you get

  • HMO coverage, covering same-sex or domestic partners
  • Dental and optical benefits
  • Financial loan facilities
  • Educational Assistance Program
  • Personal Leaves
  • Fun and Stress-Free working environment
  • Award-winning and People-first company

Skills Required

  • Strong Communication Skills
  • Positive Attitude
  • Empathetic to Customers
  • Attention to Detail
  • Open to Flexible Schedules
  • Calm Under Pressure
  • Analytical Skills
  • Problem Solving Skills
  • Creative Thinker

Qualification Required

  • College Graduate

What this jobs offers

Everise Philippines About Everise Philippines Read more about Us

We Are Everise

 

Founded in 2016, Everise is a global leader transforming customer service for healthcare, transport, logistics, insurance, financial services and tech businesses. The Company solves problems for the millions of customers of some of the world’s leading brands, by combining the best technology with compassionate service. 

 

With over 19,000 champion agents operating across eight strategic markets globally, Everise seeks to deliver happiness to customers of some of the world’s best loved brands. Our customer service solutions are high performing, secure, agile and have fluent proficiency in 32 languages, enabling businesses to scale globally while achieving top customer satisfaction. Learn more at www.weareeverise.com. 

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