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3 Jobs Available

Customer Service Representative | Taxation Account | 3,000 Show Up Promo | 5,000 Completion Bonus

Everise - Bonifacio Global City

Everise Philippines

Everise - Bonifacio Global City 32.99 km

Earn Up to 20,500 Monthly

  • Work From Home Work From Home
  • Day 1 HMO Day 1 HMO

Sales Representatives | 3k Show Up Promo | HMO Day-1

Everise - Bonifacio Global City

Everise Philippines

Everise - Bonifacio Global City 32.99 km

Earn Up to 18,000 Monthly

  • Work From Home Work From Home
  • Day 1 HMO Day 1 HMO

Dental Software Account | Technical Support Representatives | Temporary Work-At-Home Set-up

Everise - Bonifacio Global City

Everise Philippines

Everise - Bonifacio Global City 32.99 km

Earn Up to 22,000 Monthly

  • Work From Home Work From Home
  • Day 1 HMO Day 1 HMO

Everise Philippines Everise Philippines - Customer Service Representative | Taxation Account | 3,000 Show Up Promo | 5,000 Completion Bonus

Location West, corner, 3030, 11th Floor, Bonifacio One Technology Tower, Rizal Drive, 1634 31st Street, Taguig, Metro Manila

Job Pitch

Fast-track your career as you learn new skills.

Job Description

Role

You will provide outstanding service, acting as the primary point of contact for customers regarding products and services related to client programs.

 

Main Duties and Responsibilities

  • Professionally handles high volume inbound and outbound calls, chats, and emails to quickly identify and resolve customer issues
  • Presents new products and services
  • Enhance customer experience and satisfaction
  • Demonstrate ability to gauge customer response
  • Responsible for creating customer interest to convert to a sale
  • Thoroughly and efficiently gather customer information, assess, and fulfill customer needs and educate the customer
  • Resolve customer issues via one-call resolution guidelines and/or escalated process
  • Meet or exceed company and client performance metrics
  • Continuously evaluate and identify opportunities to drive process improvements that positively impact our client and its customers
  • Responsible for call disposition or compiling and generating reports as required

 

Who are we Looking for?

  • Candidate must possess at least a High School Diploma / Vocational Diploma / Short Course Certificate, or Bachelor's/College Degree, in any field.
  • At least 1-year BPO experience
  • Must be willing to make inbound and outbound calls
  • Must be willing to work in BGC, Taguig City
  • Can start immediately
  • Good to excellent communication skills
  • Must be willing to work on shifting schedules

 

What will you get

  • HMO coverage, covering same-sex or domestic partners
  • Dental and optical benefits
  • Financial loan facilities
  • Educational Assistance Program
  • Personal Leaves
  • Fun and Stress-Free working environment
  • Award-winning and People-first company

Skills Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • College Graduate

What this jobs offers

Everise Philippines About Everise Philippines Read more about Us

We Are Everise

 

Founded in 2016, Everise is a global leader transforming customer service for healthcare, transport, logistics, insurance, financial services and tech businesses. The Company solves problems for the millions of customers of some of the world’s leading brands, by combining the best technology with compassionate service. 

 

With over 19,000 champion agents operating across eight strategic markets globally, Everise seeks to deliver happiness to customers of some of the world’s best loved brands. Our customer service solutions are high performing, secure, agile and have fluent proficiency in 32 languages, enabling businesses to scale globally while achieving top customer satisfaction. Learn more at www.weareeverise.com