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CG-Ortigas 34.47 km
Earn Up to 70,000 Monthly
Day 1 HMO
Trinity Workforce Solutions - Business Systems Analyst
The 30th Corporate Center, 30 Meralco Ave, Pasig, 1604 Metro Manila, Philippines
Responsibilities:
Usually involved in the initiation stage of a project. Helps the IT and BU articulate functional and non-functional requirements. Coordinates with other SMEs to understand how and if a requirement can be delivered.
• Collaborate with business stakeholders to understand their needs and gather detailed business requirements.
• Translate business requirements Dynamics 365 solutions & processes.
• Conduct gap analysis to identify areas where existing system configuration does not meet business needs.
• Design and document Dynamics 365 solutions that meet business requirements.
• Identify and resolve issues and defects during the testing phase.
• Ensure that solutions meet performance standards.
• Work with functional teams to deliver training for end-users and IT staff on Dynamics 365 functionalities and best practices.
• Provide ongoing support and troubleshooting for Dynamics 365-related issues.
• Identify opportunities for process and system improvements.
• Be familiar with Agile methodologies and project management practices.
• Proficiency in Dynamics 365 Customer Service and Contact Center module.
About Trinity Workforce Solutions
Read more about Us
Our founders have a deep experience of establishing and operating global talent solution organisations. Having worked for many of the best-known talent management brands, they founded Trinity Workforce Solutions to provide a differentiated solution to clients.
What is that differentiated solution?
Simple – we do what we say we will do.
We are reliable, transparent, responsive and above all, we have a razor-sharp focus on delivering long term value to both clients and candidates.
This simple ethos has seen us grow, from our inception in 2020, to now establish operations across multiple countries servicing an ever-increasing global client list.
We pride ourselves on being the partner of choice for our clients, a “one stop shop” for their unique talent management needs.
Get in touch. We would love for you to experience the “Trinity Way” today.
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