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Earn up to P28,000! Alorica Centris Tech Support Account - Onsite

Alorica - Centris

Alorica Philippines

Alorica - Centris 31.41 km

Earn Up to 10,000 Monthly

Earn up to P24,500! Alorica Centris Premium Telco Account

Alorica - Centris

Alorica Philippines

Alorica - Centris 31.41 km

Earn Up to 10,000 Monthly

Alorica Philippines Alorica Philippines - Earn up to P28,000! Alorica Centris Tech Support Account - Onsite

Location South Tower, Three Cyberpod Centris, Eton Centris, EDSA cor. Quezon Avenue, Diliman District, Quezon City, Philippines, 1101

Job Description

Job Title: Earn up to P28,000! Alorica Centris Tech Support Account - Onsite

Location: Quezon City

Industry: BPO

About the Role

Join our team at Alorica Centris as a Tech Support Specialist at our Centris site in Quezon City. In this role, you will provide technical support to customers, troubleshoot issues, and ensure customer satisfaction. You will work in a dynamic and collaborative team environment with access to top-notch tools and resources. At Alorica, we prioritize quality service to exceed customer expectations.

Key Responsibilities

  • Provide technical support to customers via phone, email, or chat
  • Troubleshoot technical issues and escalate as needed
  • Document customer interactions and solutions
  • Meet productivity and quality performance goals
  • Collaborate with team members to enhance customer experience
  • Stay updated on product knowledge and industry trends

Qualifications

  • Strong communication skills
  • Problem-solving abilities
  • Basic technical knowledge
  • Experience in customer service is a plus
  • High school diploma or equivalent

Benefits

  • Competitive salary with potential for bonuses ?
  • Health insurance coverage ?
  • Career development opportunities ?
  • Friendly and inclusive work environment ?
  • Employee discounts and perks ?
  • Team-building activities and events ?

Why Join Us

At Alorica Philippines, we foster a supportive and inclusive culture that values teamwork, growth, and innovation. Our commitment to employee development, cutting-edge tools, and a positive work environment sets us apart in the BPO industry. Join us to be part of a team that values your contributions and helps you reach your full potential.

How to Apply

If you are ready to jumpstart your career with Alorica Philippines, please apply through our company website or visit our walk-in interviews at our Centris site in Quezon City. We look forward to welcoming you to our team!

Skills Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • High School Graduate

What this jobs offers

Alorica Philippines About Alorica Philippines Read more about Us

At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 50,000 employees in 73 locations across the globe. Intrigued? Learn more at www.alorica.com

  • Alorica Philippines
  • Alorica Philippines
  • Alorica Philippines