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TTEC Novaliches 13303.88 km
Earn Up to 19,000 Monthly
TTEC Novaliches 13303.88 km
Earn Up to 19,000 Monthly
TTEC Novaliches 13303.88 km
Earn Up to 17,000 Monthly
TTEC Pasay 26.27 km
Earn Up to 24,000 Monthly
TTEC Pasay 26.27 km
Earn Up to 24,000 Monthly
TTEC Pasay 26.27 km
Earn Up to 26,000 Monthly
TTEC Pasay 26.27 km
Earn Up to 26,000 Monthly
Concentrix San Lazaro 27.03 km
Earn Up to 20,000 Monthly
Concentrix San Lazaro 27.03 km
Earn Up to 20,000 Monthly
Concentrix San Lazaro 27.03 km
Earn Up to 20,000 Monthly
Concentrix San Lazaro 27.03 km
Earn Up to 18,000 Monthly
Concentrix San Lazaro 27.03 km
Earn Up to 20,000 Monthly
Teleperformance Ayala 29.62 km
Alorica - MJ Plaza 30.65 km
Earn Up to 23,000 Monthly
TTEC At Home 30.75 km
Earn Up to 45,000 Monthly
TTEC At Home 30.75 km
Earn Up to 49,000 Monthly
TTEC At Home 30.75 km
Earn Up to 45,000 Monthly
TTEC At Home 30.75 km
Earn Up to 45,000 Monthly
TTEC At Home 30.75 km
Earn Up to 45,000 Monthly
Foundever™ MAKATI 30.85 km
Earn Up to 20,000 Monthly
Level 1 and 2, Main Mall, Robinsons Novaliches, Quirino Highway
Bringing smiles is what we do at TTEC… for you and the customer. As a site-based Senior Customer Service Representative in Novaliches, you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.
Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 5pm. You may visit TTEC Novaliches office at Level 1 Robinsons Place Novaliches, 1199 Quirino Highway, Barangay Pasong Putik, Quezon City.
What You’ll be Doing
Do you have a passion for helping others and giving them peace of mind? In this role, you’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customers’ experience being just average or an exceptional one. Your experience in the industry is valued here.
During a Typical Day, You’ll
Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues
What You Bring to the Role
8 months customer service experience if you’ve completed Senior High School or 2 years in college
2 years customer service experience if you’ve completed High School
Recognize, apply and explain your product or service knowledge
Computer experience
What You Can Expect
Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Visit https://mybenefits.ttec.com/phl/ for more information.
A Bit More About Your Role
We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You’ll report to the team leader. You’ll contribute to the success of the customer experience as well as the overall success of the team.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.