Sr. Client Care Representative | French Bilingual Sun Life Global Solutions - Sr. Client Care Representative | French Bilingual

Location Sun Life Centre, 7Th Ave., BGC, Taguig, Metro Manila, Philippines

Job Description

Responsibilities

  • Manage and maintain member records for our block of business with a high degree of quality and accuracy;
  • Support ongoing member maintenance requests and issues;
  • Investigate, analyze, and resolve employee data issues with internal and external clients using a solid understanding of client service.
  • Respond directly to internal or external client questions regarding maintenance issues
  • Be measured against quality, efficiency, and effectiveness measures to help you continuously improve.
  • Work collaboratively as a team to learn, improve, and grow.

 

Qualifications

  • College Graduate
  • 2 years contact center experience
  • Insurance or Healthcare account experience (preferred)
  • Fluent in speaking French

Skills Required

  • Analytical Skills
  • Open to Flexible Schedules

Qualification Required

  • College Graduate

What this jobs offers

Sun Life Global Solutions About Sun Life Global Solutions Read more about Us

Sun Life Global Solutions

Read more about Us