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“Walang experience? Baka fresh perspective ang meron sila. Don’t sleep on potential, bes!”
Let me guess—you’re staring at a long list of urgent openings, reviewing the same recycled cvs, and wondering, “saan ko pa huhugutin 'yung may 2 years bpo experience, fluent sa english, at willing mag-start agad?”
Well, what if i told you the answer isn’t in your spreadsheet—it’s outside your comfort zone?
Meet the fresh grads: degree in hand, unmatched energy, and just waiting for someone to give them a chance.
You might be thinking, “but yobi, di ba risky yan?” I hear you. I’ve been there. I’ve seen recruiters panic at the thought of hiring applicants with zero bpo background.
But here’s the truth: 2025 is the perfect time to hire fresh graduates. The job market is shifting, the competition is brutal, and the “no experience” candidates you’re skipping? They might just be your secret weapon—if you know how to train and manage them right.
So let’s talk about why fresh grads deserve a spot in your hiring strategy, and how you can make onboarding smooth, effective, and even fun (yes, fun!).
There’s something magical about working with someone who’s just getting started. No bad habits from other companies, no “sa dati naming account…” rants, no rigid expectations. Just pure, untapped potential.
Why this matters:
Yobi’s take: I remember onboarding a fresh grad who asked, “is it okay if i bring a notebook? I want to list down all the objections i hear.” i almost cried. That’s the kind of initiative you can’t teach. You just support it and let it grow.
🔗 Related: effective onboarding: setting new hires up for success
Fresh grads today were practically raised with smartphones in hand. While some of our tenured agents are still figuring out how to unmute themselves on Zoom, these kids are making Canva presentations, scheduling Google Meet calls, and running side hustles via GCash before lunch.
Why this matters:
Yobi’s take: one time, I asked a fresh grad to create a “simple” Excel tracker. She added drop-down filters, automated formulas, and color-coded alerts. Ako po ang na-educate. ‘Wag mo i-underestimate ‘yung generation ctrl + z.
Related: Maximizing recruitment with intellimatch: Yobi breaks down
Let’s be real: hiring experienced agents often comes with a price tag. Sign-on bonuses, premium salaries, relocation assistance, etc. Fresh grads? Not only are they budget-friendly, but they’re often more loyal when given the right support.
Why this matters:
Yobi’s take: Fresh grads don’t expect the moon right away. Offer them clear progression, sincere coaching, and yes, free coffee during training—and they’ll give you 100%.
🔗 Deeplink: Explore jobs for no-experience applicants
Most fresh grads don’t come in thinking they know it all. Many feel insecure and just need a little reassurance that they belong.
Your job? Create a safe but structured space to learn.
How to do this:
Yobi’s take: a fresh grad once messaged me after week 1 saying, “yobi, i was scared at first but i actually enjoyed mock calls because my trainer made me feel like i belonged.” that’s all it takes. Empathy. Encouragement. And a little' structure.
🔗 Related: bpo skills training: how to onboard freshers for success
Fresh grads are searching—and they’re doing it on every possible BPO job finder, BPO job app, and even tiktok job boards. But you can’t expect them to see your listings if you’re not where they are.
Where to be visible:
Yobi’s take: You’re fishing in the wrong pond if you keep posting the same job on the same platform, expecting different results. Fresh grads scroll fast. Show up where they do—and use language they’ll understand.
🔗 Try this: live jobs filtered for fresh talent
The biggest fear with fresh grads? “Baka matagalan bago sila maging productive.” but guess what? That depends on you.
If your training is boring, one-way, and outdated? Yes, it’ll drag. But if you design your onboarding for engagement and agility, they’ll surprise you.
Smart training looks like:
Yobi’s take: you don’t need 6 weeks to teach empathy. Give them real-life examples. Let them listen to calls. And trust them. Kasi when people feel trusted, they perform faster.
🔗 Related: how to wow candidates during recruitment
The best hires I’ve worked with? Some of them didn’t even know what “BPO” stood for during their first interview. But with the right training, support, and a little bit of tough love? They bloomed.
Fresh grads are not blank slates—they’re clean canvases ready for great stories. All they need is someone to hand them the brush.
So stop asking, “May experience ka na ba?”
Start asking, “Are you ready to grow with us?”
And when you’re ready to hire smarter, not just harder, post your listings on Jobyoda, your trusted BPO hiring platform that connects you with fresh, qualified, excited applicants.
No guesswork. No ghosting. Just good hires.
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