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If you’ve been in BPO recruitment long enough, you already know the struggle—filling high-volume roles, balancing quality and speed, and competing with other companies all hiring from the same talent pool.
And if we’re being honest? Tenured candidates are getting harder to find.
But here’s the thing—fresh graduates are an untapped goldmine. Sure, they might not have years of experience, pero what they lack in tenure, they make up for in adaptability, enthusiasm, and willingness to learn.
Still skeptical? Let’s break down why fresh grads are the future of BPO hiring and why it might be time to shift your recruitment strategy.
Today's fresh graduates grew up in a world where everything is digital and fast-paced. They learn quickly, adjust easily, and pick up new systems faster than older hires who might still be getting used to working remotely.
✔ Less time needed to train them on tech and systems—they’re already familiar with online tools, CRMs, and chat platforms.
✔ They’re comfortable with fast-changing environments—BPO accounts evolve, and you need people who can keep up.
✔ Many of them already have remote work skills—thanks to online learning during the pandemic, they’re used to working independently and troubleshooting their own tech issues.
📌 Yobi’s Take: Kung kaya nilang mag-multitask sa Zoom class habang naglalaro ng Mobile Legends at gumagawa ng PowerPoint sa Google Docs, trust me, they can handle a BPO workload.
Fresh graduates are like sponges—ready to absorb everything you teach them. Unlike tenured applicants who might already have set ways, new graduates are more open to feedback, training, and career progression.
✔ Mas madaling i-coach and mold into the company’s culture and work ethics.
✔ They see BPO as a long-term career path, not just a “temporary job.”
✔ They thrive in mentorship programs and are more likely to grow into leadership roles if guided properly.
📌 Yobi’s Take: Ang fresh grads, parang bagong cellphone—fast, responsive, at walang bad habits na kailangang i-reset. Unlike some tenured hires na minsan mas marunong pa sa team lead (aminin natin, may ganun talaga).
Kung matagal ka nang recruiter, alam mo na energy and attitude are just as important as skills. Fresh graduates bring something that’s hard to find in the workforce—excitement, creativity, and a fresh way of thinking.
✔ They bring enthusiasm to teams, making the workplace more dynamic.
✔ Mas mataas ang energy levels—kaya nilang mag-adjust sa night shift without too much struggle.
✔ They’re full of new ideas, perfect for accounts that need innovation in customer experience and engagement.
📌 Yobi’s Take: Kung gusto mong buhayin ang isang toxic at burn-out na team, inject fresh graduates into the mix. Their energy is infectious, and their “gigil” to prove themselves is unmatched.
Let’s be real—hiring tenured agents takes time. They have higher salary expectations, they negotiate hard, and sometimes, they get counteroffers from their current company.
Fresh graduates? They’re eager, available, and ready to work ASAP.
✔ Mas madali silang ma-hire at ma-deploy—they’re ready to start immediately.
✔ They have realistic salary expectations compared to experienced candidates.
✔ Mas mababa ang attrition rate—when trained well, they’re loyal to their first company because it’s their first career experience.
📌 Yobi’s Take: Kung naghahanap ka ng fast hiring solutions sa peak season, fresh grads ang sagot! Wala pang “2-week notice” drama or back-and-forth negotiations.
Every tenured agent started somewhere—and most likely, they were once fresh grads, too. Investing in entry-level employees today means building future supervisors, team leads, and even managers.
✔ Grooming talent internally means stronger retention and lower hiring costs in the long run.
✔ Fresh graduates who grow within the company develop leadership skills earlier, making them stronger long-term assets.
✔ They’re easier to mentor—they don’t come with past bad habits or toxic work attitudes.
📌 Yobi’s Take: Hiring fresh grads isn’t just about filling entry-level positions—it’s about building the next generation of BPO leaders.
If you want top-tier fresh grad hires, you need to make your BPO company stand out.
Fresh graduates don’t just want a paycheck—they want a career. Companies that offer training, mentorship, and clear career paths will always attract better talent.
Kung fresh grad pa lang, pinapapila mo na sa limang interview rounds at hinihintay ng dalawang linggo, malamang lilipat na ‘yan sa ibang kumpanya. Make your hiring process fast, simple, and engaging.
Fresh grads aren’t walking into physical job fairs as much anymore. They’re on job search apps, social media, and online job platforms. If you want to find BPO jobs quickly, go where the candidates are.
📌 Yobi’s Take: Kung nagre-recruit ka pa rin gamit ang papel at ballpen sa job fair, tapos nagtaka ka kung bakit wala kang applicants—ayusin mo na ‘yan.
Fresh graduates aren’t just fallback hires—they’re the future of the BPO industry. If you invest in them today, you’re building a workforce that’s skilled, loyal, and ready to grow within your company.
So, instead of complaining about the lack of tenured applicants, maybe it’s time to rethink how you approach fresh grads and start seeing them as what they really are—the next wave of top-tier BPO talent.
Looking to hire fresh grads? Find the best candidates through JOBYODA—the leading BPO hiring platform.
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