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Black Belt Trained or Certified | Business Transformation Sr. Manager (EH 1200)


Accenture Mandaluyong 33.20 km

Black Belt Trained or Certified | Business Transformation Sr. Manager (EH 1200)

Accenture Mandaluyong Accenture Mandaluyong - Black Belt Trained or Certified | Business Transformation Sr. Manager (EH 1200)

Location Robinsons Cybergate Tower 1, Cybergate Street, Mandaluyong, Metro Manila, Philippines

Job Pitch

Go through a faster and more convenient recruitment process today and be part of one of the biggest and most stable organizations in the world!


Why join Accenture?

  • Competitive salary package, company bonuses, and performance incentives
  • Night differential
  • Loyalty, Christmas gift, Inclusion and diversity benefits
  • Paid sick and vacation leaves
  • Expanded maternity leave up to 120 days*
  • HMO coverage (medical and dental) from day 1 of employment
  • Life insurance
  • Employee stock purchase plan
  • Retirement plan
  • Flexible working arrangements
  • Accessible locations
  • Healthy and encouraging work environment
  • Career growth and promotion opportunities

*Terms and Conditions apply

Job Description

Duties & Responsibilities

  • Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience and employee input in a project environment
  • Build and deliver Operational/Delivery Excellence training and coach on business excellence principles
  • Assist organization in the creation, monitoring, measurement and analysis of standardized processes
  • Support the development and implementation of a formal management review of Key Performance/Operating results, and train and coach all functional areas on measurement principles
  • Provide support/input to weekly and/or monthly Key Performance Indicator (KPI) reports and review meetings
  • Facilitate and/or participate in cross functional Process Improvement Initiatives and root cause analysis
  • Implement strategic quality direction into operational guidelines and practices and support ongoing expansion of the quality culture across the organization
  • Provide support to develop support assets, e.g., tracking tool for operational excellence success stories, tracking of root cause/lessons learned from actual delivery experiences, etc.
  • Communicate to key management stakeholders on salient quality issues and business opportunities


  • Bachelor's degree holder
  • Black Belt Trained or Certified with relevant experience in AI and RPA
  • 15+ years of overall experience in Business Excellence under BPO or Shared Services industry
  • At least 10 years of experience in leadership position

Skills Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • College Graduate

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