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5 Jobs Available

Operations Manager - Logistics Account

Operations Manager - Logistics Account

Teleperformance Philippines

Teleperformance Ayala 29.62 km

Earn Up to 45,000 Monthly

Operations Supervisor for TP Rockwell

Operations Supervisor for TP Rockwell

Teleperformance Philippines

Teleperformance Rockwell 35.42 km

Earn Up to 25,500 Monthly

Operations Supervisor for TP Bacolod

Operations Supervisor for TP Bacolod

Teleperformance Philippines

Teleperformance Bacolod 496.62 km

Earn Up to 25,500 Monthly

Team Manager | Alorica Davao | Start ASAP!!!!

Team Manager | Alorica Davao | Start ASAP!!!!

Alorica Philippines

Alorica - Davao 988.22 km

Earn Up to 35,000 Monthly

Operations Supervisor for TP Ayala

Operations Supervisor for TP Ayala

Teleperformance Philippines

Teleperformance Ayala 29.62 km

Earn Up to 25,500 Monthly

Teleperformance Ayala Teleperformance Ayala - Operations Manager - Logistics Account

Location Amorsolo Street, Legazpi Village, Makati

Job Description

The duties and responsibilities of this position consists of, but are not limited to, the following:
• With a focus on quality and efficiency, executes one or more of the following tasks in accordance with office and company policies and standard operating procedures (SOPs): creating orders, activating shipments, building loads, assigning loads, scheduling appointments, tracking and tracing shipments, invoicing, updating financials, generating carrier payments (T-cheks), rejecting orders, cancelling orders, updating and resolving events, booking loads, bouncing loads and executing load builder profiles.
• Monitors task boards and assigned email accounts to respond to customer and carrier requests. 
• Documents events utilizing knowledge gained through SOPs and experience and, when required, follows defined escalation procedures. 
• Follows through on customer or carrier requests to ensure satisfaction.  Escalates questions or requests when necessary.
• Validates and ensures the accuracy of load data in systems according to CHR and customer standards.
• Complete other duties as assigned

 

Minimum 2 years of BPO experience (Sup or Ops Manager role) handling transportation/logistics industry. (FedEx, UPS, DB Schenker, CEVA, DHL and others)

Skills Required

  • Strong Communication Skills
  • Attention to Detail

Qualification Required

  • Undergraduate

What this jobs offers

Teleperformance Ayala About Teleperformance Ayala Read more about Us

Teleperformance is a global digital business services company. 

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