Search

Search jobs here…
  1. Sort & Filters Reset
  8. Reset

29 Jobs Available

Service Coordinator (Dispatcher) | Work from Office

Service Coordinator (Dispatcher) | Work from Office

Cloudstaff

Cloudstaff - Makati (MAK03) 29.79 km

  • Day 1 HMO Day 1 HMO

Service Coordinator (Dispatcher) | Work from Office

Service Coordinator (Dispatcher) | Work from Office

Cloudstaff

Cloudstaff - Makati (MAK03) 29.79 km

  • Day 1 HMO Day 1 HMO

URGENT: Call Center Agent - With/Without BPO Exp (Makati)

URGENT: Call Center Agent - With/Without BPO Exp (Makati)

Foundever™

Foundever™ MAKATI 30.91 km

Earn Up to 21,000 Monthly

  • Day 1 HMO Day 1 HMO

URGENT: Call Center Agent - With/Without BPO Exp (Makati)

URGENT: Call Center Agent - With/Without BPO Exp (Makati)

Foundever™

Foundever™ MAKATI 30.91 km

Earn Up to 21,000 Monthly

  • Day 1 HMO Day 1 HMO

Urgent Hiring – up to 28k Monthly! (No Work Experience Required) | Call Center - Shaw

Urgent Hiring – up to 28k Monthly! (No Work Experience Required) | Call Center - Shaw

Foundever™

Foundever™ SHAW 33.62 km

Earn Up to 17,000 Monthly

  • Day 1 HMO Day 1 HMO

Urgent Hiring – up to 28k Monthly! (No Work Experience Required) | Call Center - Shaw

Urgent Hiring – up to 28k Monthly! (No Work Experience Required) | Call Center - Shaw

Foundever™

Foundever™ SHAW 33.62 km

Earn Up to 17,000 Monthly

  • Day 1 HMO Day 1 HMO

Dynamics 365 Finance and Operations Developer | Work From Office

Dynamics 365 Finance and Operations Developer | Work From Office

Cloudstaff

Cloudstaff - Mandaluyong (ORT02) 34.09 km

  • Day Shift Day Shift
  • Free Food Free Food

Dynamics 365 Finance and Operations Developer | Work From Office

Dynamics 365 Finance and Operations Developer | Work From Office

Cloudstaff

Cloudstaff - Mandaluyong (ORT02) 34.09 km

  • Day Shift Day Shift
  • Free Food Free Food

IT Support Representative | DAY SHIFT CAMPAIGN! | EARN UP TO 18,000 MONTHLY*

IT Support Representative | DAY SHIFT CAMPAIGN! | EARN UP TO 18,000 MONTHLY*

Foundever™

Foundever™ Eton 34.60 km

Earn Up to 20,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent

IT Support Representative | DAY SHIFT CAMPAIGN! | EARN UP TO 18,000 MONTHLY*

IT Support Representative | DAY SHIFT CAMPAIGN! | EARN UP TO 18,000 MONTHLY*

Foundever™

Foundever™ Eton 34.60 km

Earn Up to 20,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent

CALL CENTER AGENT - UP TO 50,000 SALARY (ALABANG) | NO BPO EXP

CALL CENTER AGENT - UP TO 50,000 SALARY (ALABANG) | NO BPO EXP

Foundever™

Foundever™ ATC 34.90 km

Earn Up to 25,000 Monthly

  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO

CALL CENTER AGENT - UP TO 50,000 SALARY (ALABANG) | NO BPO EXP

CALL CENTER AGENT - UP TO 50,000 SALARY (ALABANG) | NO BPO EXP

Foundever™

Foundever™ ATC 34.90 km

Earn Up to 25,000 Monthly

  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO

Dynamics 365 Finance and Operations Developer | Work From Office

Dynamics 365 Finance and Operations Developer | Work From Office

Cloudstaff

Cloudstaff - Pampanga (CRK03) 71.32 km

  • Day Shift Day Shift
  • Free Food Free Food

Dynamics 365 Finance and Operations Developer | Work From Office

Dynamics 365 Finance and Operations Developer | Work From Office

Cloudstaff

Cloudstaff - Pampanga (CRK03) 71.32 km

  • Day Shift Day Shift
  • Free Food Free Food

Open for IT Graduates - With/Without Exp (Makati) | TSR - MASSIVE HIRING

Open for IT Graduates - With/Without Exp (Makati) | TSR - MASSIVE HIRING

Foundever™

Foundever™ MAKATI 30.91 km

Earn Up to 17,000 Monthly

  • Day 1 HMO Day 1 HMO

Open for IT Graduates - With/Without Exp (Makati) | TSR - MASSIVE HIRING

Open for IT Graduates - With/Without Exp (Makati) | TSR - MASSIVE HIRING

Foundever™

Foundever™ MAKATI 30.91 km

Earn Up to 17,000 Monthly

  • Day 1 HMO Day 1 HMO

No Experience, WE GOT YOU - Call Center Agent (Online Process) | Shaw

No Experience, WE GOT YOU - Call Center Agent (Online Process) | Shaw

Foundever™

Foundever™ SHAW 33.62 km

Earn Up to 17,000 Monthly

  • Day 1 HMO Day 1 HMO

No Experience, WE GOT YOU - Call Center Agent (Online Process) | Shaw

No Experience, WE GOT YOU - Call Center Agent (Online Process) | Shaw

Foundever™

Foundever™ SHAW 33.62 km

Earn Up to 17,000 Monthly

  • Day 1 HMO Day 1 HMO

Open for Newbies - SHS Graduates without Exp (Shaw) | CSR - 30,000 Sign-on Bonus

Open for Newbies - SHS Graduates without Exp (Shaw) | CSR - 30,000 Sign-on Bonus

Foundever™

Foundever™ SHAW 33.62 km

Earn Up to 17,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Joining Bonus Joining Bonus

Open for Newbies - SHS Graduates without Exp (Shaw) | CSR - 30,000 Sign-on Bonus

Open for Newbies - SHS Graduates without Exp (Shaw) | CSR - 30,000 Sign-on Bonus

Foundever™

Foundever™ SHAW 33.62 km

Earn Up to 17,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Joining Bonus Joining Bonus

Fresh Graduates? WE GOT YOU! Call Center Agent - Shaw | URGENT HIRING

Fresh Graduates? WE GOT YOU! Call Center Agent - Shaw | URGENT HIRING

Foundever™

Foundever™ SHAW 33.62 km

Earn Up to 17,000 Monthly

  • Day 1 HMO Day 1 HMO

Fresh Graduates? WE GOT YOU! Call Center Agent - Shaw | URGENT HIRING

Fresh Graduates? WE GOT YOU! Call Center Agent - Shaw | URGENT HIRING

Foundever™

Foundever™ SHAW 33.62 km

Earn Up to 17,000 Monthly

  • Day 1 HMO Day 1 HMO

Call Center Agent - NO BPO EXP (Shaw) | Up to 28,000 Pay!

Call Center Agent - NO BPO EXP (Shaw) | Up to 28,000 Pay!

Foundever™

Foundever™ SHAW 33.62 km

Earn Up to 17,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Joining Bonus Joining Bonus

Call Center Agent - NO BPO EXP (Shaw) | Up to 28,000 Pay!

Call Center Agent - NO BPO EXP (Shaw) | Up to 28,000 Pay!

Foundever™

Foundever™ SHAW 33.62 km

Earn Up to 17,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Joining Bonus Joining Bonus

Be Part of OUR TEAM! No Working/Call Center Experience Needed - Shaw

Be Part of OUR TEAM! No Working/Call Center Experience Needed - Shaw

Foundever™

Foundever™ SHAW 33.62 km

Earn Up to 17,000 Monthly

  • Day 1 HMO Day 1 HMO

Be Part of OUR TEAM! No Working/Call Center Experience Needed - Shaw

Be Part of OUR TEAM! No Working/Call Center Experience Needed - Shaw

Foundever™

Foundever™ SHAW 33.62 km

Earn Up to 17,000 Monthly

  • Day 1 HMO Day 1 HMO

30,000 SIGN-ON BONUS! No BPO Exp Needed | Call Center Starters - Shaw

30,000 SIGN-ON BONUS! No BPO Exp Needed | Call Center Starters - Shaw

Foundever™

Foundever™ SHAW 33.62 km

Earn Up to 17,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Joining Bonus Joining Bonus

30,000 SIGN-ON BONUS! No BPO Exp Needed | Call Center Starters - Shaw

30,000 SIGN-ON BONUS! No BPO Exp Needed | Call Center Starters - Shaw

Foundever™

Foundever™ SHAW 33.62 km

Earn Up to 17,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Joining Bonus Joining Bonus

QA Engineer | Work from Home

QA Engineer | Work from Home

Cloudstaff

Cloudstaff - Mandaluyong (ORT02) 34.09 km

  • Work From Home Work From Home
  • Day Shift Day Shift

QA Engineer | Work from Home

QA Engineer | Work from Home

Cloudstaff

Cloudstaff - Mandaluyong (ORT02) 34.09 km

  • Work From Home Work From Home
  • Day Shift Day Shift

Senior Web Application Developer | Hybrid

Senior Web Application Developer | Hybrid

Cloudstaff

Cloudstaff - Mandaluyong (ORT02) 34.09 km

  • Work Hybrid Work Hybrid
  • Day Shift Day Shift

Senior Web Application Developer | Hybrid

Senior Web Application Developer | Hybrid

Cloudstaff

Cloudstaff - Mandaluyong (ORT02) 34.09 km

  • Work Hybrid Work Hybrid
  • Day Shift Day Shift

Technical Deployment Engineer | Work From Office

Technical Deployment Engineer | Work From Office

Cloudstaff

Cloudstaff - Mandaluyong (ORT02) 34.09 km

  • Free Food Free Food

Technical Deployment Engineer | Work From Office

Technical Deployment Engineer | Work From Office

Cloudstaff

Cloudstaff - Mandaluyong (ORT02) 34.09 km

  • Free Food Free Food

Open for Senior High School Graduates (Without Exp) | CSR - Up to 50k* (Alabang)

Open for Senior High School Graduates (Without Exp) | CSR - Up to 50k* (Alabang)

Foundever™

Foundever™ ATC 34.90 km

Earn Up to 25,000 Monthly

  • Day 1 HMO Day 1 HMO

Open for Senior High School Graduates (Without Exp) | CSR - Up to 50k* (Alabang)

Open for Senior High School Graduates (Without Exp) | CSR - Up to 50k* (Alabang)

Foundever™

Foundever™ ATC 34.90 km

Earn Up to 25,000 Monthly

  • Day 1 HMO Day 1 HMO

Customer Service Representative | Alabang - URGENT!

Customer Service Representative | Alabang - URGENT!

Foundever™

Foundever™ ATC 34.90 km

Earn Up to 25,000 Monthly

  • Day 1 HMO Day 1 HMO

Customer Service Representative | Alabang - URGENT!

Customer Service Representative | Alabang - URGENT!

Foundever™

Foundever™ ATC 34.90 km

Earn Up to 25,000 Monthly

  • Day 1 HMO Day 1 HMO

Call Center Agent - Alabang | NO EXP NEEDED (Open for K-12 Graduates)

Call Center Agent - Alabang | NO EXP NEEDED (Open for K-12 Graduates)

Foundever™

Foundever™ ATC 34.90 km

Earn Up to 19,000 Monthly

  • Day 1 HMO Day 1 HMO

Call Center Agent - Alabang | NO EXP NEEDED (Open for K-12 Graduates)

Call Center Agent - Alabang | NO EXP NEEDED (Open for K-12 Graduates)

Foundever™

Foundever™ ATC 34.90 km

Earn Up to 19,000 Monthly

  • Day 1 HMO Day 1 HMO

No Required BPO Experience - SHS Grads/College Undergrads | CSR: Alabang Hiring

No Required BPO Experience - SHS Grads/College Undergrads | CSR: Alabang Hiring

Foundever™

Foundever™ ATC 34.90 km

Earn Up to 25,000 Monthly

  • Day 1 HMO Day 1 HMO

No Required BPO Experience - SHS Grads/College Undergrads | CSR: Alabang Hiring

No Required BPO Experience - SHS Grads/College Undergrads | CSR: Alabang Hiring

Foundever™

Foundever™ ATC 34.90 km

Earn Up to 25,000 Monthly

  • Day 1 HMO Day 1 HMO

Open for HS/K-12 Graduates (Alabang) | Customer Service Representatives

Open for HS/K-12 Graduates (Alabang) | Customer Service Representatives

Foundever™

Foundever™ ATC 34.90 km

Earn Up to 25,000 Monthly

  • Day 1 HMO Day 1 HMO

Open for HS/K-12 Graduates (Alabang) | Customer Service Representatives

Open for HS/K-12 Graduates (Alabang) | Customer Service Representatives

Foundever™

Foundever™ ATC 34.90 km

Earn Up to 25,000 Monthly

  • Day 1 HMO Day 1 HMO

Accepting High School Graduates - With/Without Call Center Experience (Alabang)

Accepting High School Graduates - With/Without Call Center Experience (Alabang)

Foundever™

Foundever™ ATC 34.90 km

Earn Up to 25,000 Monthly

  • Day 1 HMO Day 1 HMO

Accepting High School Graduates - With/Without Call Center Experience (Alabang)

Accepting High School Graduates - With/Without Call Center Experience (Alabang)

Foundever™

Foundever™ ATC 34.90 km

Earn Up to 25,000 Monthly

  • Day 1 HMO Day 1 HMO

Accepting HS/K-12 Grads - Call Center Agent (Up to 50,000 Monthly) | Alabang

Accepting HS/K-12 Grads - Call Center Agent (Up to 50,000 Monthly) | Alabang

Foundever™

Foundever™ ATC 34.90 km

Earn Up to 25,000 Monthly

  • Day 1 HMO Day 1 HMO

Accepting HS/K-12 Grads - Call Center Agent (Up to 50,000 Monthly) | Alabang

Accepting HS/K-12 Grads - Call Center Agent (Up to 50,000 Monthly) | Alabang

Foundever™

Foundever™ ATC 34.90 km

Earn Up to 25,000 Monthly

  • Day 1 HMO Day 1 HMO

Start ASAP! Call Center Agent - MASS HIRING

Start ASAP! Call Center Agent - MASS HIRING

Foundever™

Foundever™ ATC 34.90 km

Earn Up to 25,000 Monthly

  • Day 1 HMO Day 1 HMO

Start ASAP! Call Center Agent - MASS HIRING

Start ASAP! Call Center Agent - MASS HIRING

Foundever™

Foundever™ ATC 34.90 km

Earn Up to 25,000 Monthly

  • Day 1 HMO Day 1 HMO

Non-Voice/Voice Account (TSR) | Alabang - URGENT MASS HIRING

Non-Voice/Voice Account (TSR) | Alabang - URGENT MASS HIRING

Foundever™

Foundever™ ATC 34.90 km

Earn Up to 20,000 Monthly

  • Day 1 HMO Day 1 HMO

Non-Voice/Voice Account (TSR) | Alabang - URGENT MASS HIRING

Non-Voice/Voice Account (TSR) | Alabang - URGENT MASS HIRING

Foundever™

Foundever™ ATC 34.90 km

Earn Up to 20,000 Monthly

  • Day 1 HMO Day 1 HMO

MASS HIRING: Customer Service Representative (HS/K-12 Grads) | Alabang

MASS HIRING: Customer Service Representative (HS/K-12 Grads) | Alabang

Foundever™

Foundever™ ATC 34.90 km

Earn Up to 25,000 Monthly

  • Day 1 HMO Day 1 HMO

MASS HIRING: Customer Service Representative (HS/K-12 Grads) | Alabang

MASS HIRING: Customer Service Representative (HS/K-12 Grads) | Alabang

Foundever™

Foundever™ ATC 34.90 km

Earn Up to 25,000 Monthly

  • Day 1 HMO Day 1 HMO

Cloudstaff Cloudstaff - Service Coordinator (Dispatcher) | Work from Office

Location 2/F New Street Building Mac Arthur Highway Balibago Angeles City Philippines 2009

Job Pitch

We’re Hiring: Service Coordinator (Dispatcher)!

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!  
 
We are currently on the lookout for a QA Engineer to join our team at Cloudstaff, the #1 workplace everywhere!

 

Role: Service Coordinator (Dispatcher)
Work Arrangement: Work Onsite (any Cloudstaff office near you - Angeles/Cebu/Mabalacat/Makati/Ortigas)
Schedule: Night shift  

 

Cloudstaff: Build Your Career, Anywhere  
Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.  
 
Why Cloudstaff is the #1 Workplace?  
Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition.
Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement.
Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

Job Description

We are seeking a detail-oriented and proactive Service Coordinator/Dispatcher to join our team. This individual will serve as the critical link between our customers, end-users, and service vendors, ensuring timely and efficient resolution of service requests and incidents. The ideal candidate will excel in communication, prioritization, and coordination to maintain high customer satisfaction and smooth internal operations.

 

What you'll be doing:
  1. Service Request Management
    • Monitor and triage incoming service tickets, ensuring they are appropriately categorized and assigned to the correct engineers or vendors.
    • Track ticket progress and ensure timely follow-up to meet SLAs.
    • Escalate high-priority or unresolved issues to the appropriate teams or leadership.
  2. Coordination and Scheduling
    • Schedule and coordinate service calls or meetings between end-users and engineers/vendors.
    • Act as the primary point of contact for communication between customers and service teams.
    • Manage calendars for service requests, maintenance windows, and vendor-related activities.
  3. Documentation and Reporting
    • Maintain accurate and up-to-date records of service activities, resolutions, and escalations.
    • Prepare weekly or monthly reports on ticket metrics, SLA compliance, and customer satisfaction.
    • Update and maintain customer profiles, infrastructure details, and escalation procedures in the system.
  4. Customer and Vendor Communication
    • Respond promptly to customer inquiries about the status of service requests or incidents.
    • Work with vendors to ensure smooth service delivery and resolve issues collaboratively.
    • Provide customers with regular updates on ticket progress and resolution timelines.
  5. Process Improvement
    • Identify trends or recurring issues from service tickets and recommend improvements to reduce ticket volume.
    • Collaborate with the service team to optimize workflows and enhance the customer experience.

  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • Familiarity with ticketing, documentation & reporting systems (e.g., ConnectWise, IT Glue and Brightgauge) and basic IT terminologies.
  • Problem-solving mindset with attention to detail.
  • Proficiency in Microsoft Office Suite or similar tools.
  • Experience in an MSP environment or IT services is a plus.

Skills Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • High School Graduate

What this jobs offers

Cloudstaff About Cloudstaff Read more about Us

Cloudstaff is the fusion of great people, innovative technology, and a culture that engages our staff and promotes personal and professional growth.

Cloudstaff was established in 2005 by Australian Internet pioneer Mr. Lloyd Ernst. The company initially focused on software development for Western markets.

 In 2010, Cloudstaff identified the Philippines as an emerging market for outsourcing services and expanded operations to the region, commencing with a small team of only seven staff. As a result of the successful expansion, the company was able to extend its service offerings and workforce.

Because of the wealth of local talent and strong, experienced management, the company has continued to enjoy remarkable growth in all areas of its business year on year.

 Currently, Cloudstaff employs over 5,000 staff members and contractors across 17 world-class offices and locations. Furthermore, the company is experiencing an average monthly growth rate of 7.5%. Additionally, Cloudstaff operates sites in India, Colombia, and the Philippines.

Logo
  1. Follow Us On

Copyright JOBYODA©2022. All Rights Reserved