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Accenture Ilocos | Voice Support Representative


Accenture Ilocos 401.94 km

Accenture Ilocos | Voice Support Representative

Earn Up to 8,000 Monthly

  • Day 1 HMO

Accenture Ilocos Accenture Ilocos - Accenture Ilocos | Voice Support Representative

Location Ground Floor, Valdez Center Building A Venvi IT Park, Brgy. 1 San Francisco, San Nicolas, Ilocos Norte

Job Description

Are you ready to accent on the future? Apply now and be part of Accenture’s growing organization of empowered people! Accenture in the Philippines is currently looking for Customer Service Representatives who will be responsible in performing the following day-to-day tasks: • Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer • Resolve problems and issues in a professional manner and engage with customers to identify additional needs • Ensure that customers are fully satisfied with the service provided and are offered value for money to build client’s reputation as a first-choice provider of media services • Achieve challenging individual, team, and contact center targets What are we looking? • Open to college graduates, college undergraduates and associate degree graduates • Amenable to work in San Nicolas, Ilocos Norte • Willing to go back on-site once recalled Good to have skills: • Experience in handling sales (inbound or outbound), collections, insurance, or travel account in any industry Join our high-performing team and enjoy these benefits: • Competitive salary package, company bonuses, and performance incentives • Night differential • Loyalty, Christmas gift, inclusion, and diversity benefits • Paid sick and vacation leaves • Expanded maternity leave up to 120 days* • HMO coverage (medical and dental) from day 1 of employment • Life insurance • Employee stock purchase plan • Retirement plan • Flexible working arrangements • Accessible locations • Healthy and encouraging work environment • Career growth and promotion opportunities *Terms and conditions apply *Salary will be based on the assessment and years of experience

Skills Required

  • Strong Communication Skills
  • Positive Attitude
  • Empathetic to Customers
  • Attention to Detail
  • Open to Flexible Schedules
  • Calm Under Pressure
  • Analytical Skills
  • Problem Solving Skills
  • Creative Thinker

Qualification Required

  • College Graduate

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