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8 Jobs Available

Customer Service Representative | Financial Account | up to P25K | Eastwood

Customer Service Representative | Financial Account | up to P25K | Eastwood

Ubiquity

Ubiquity 32.95 km

Earn Up to 25,000 Monthly

  • Day 1 HMO Day 1 HMO

Customer Service Representative | Bacolod | at least 6 months BPO

Customer Service Representative | Bacolod | at least 6 months BPO

Ubiquity

Ubiquity 32.95 km

Earn Up to 17,000 Monthly

  • Day 1 HMO Day 1 HMO

Customer Service Representative | Bacolod | Sales Account | Earn up to P19,500

Customer Service Representative | Bacolod | Sales Account | Earn up to P19,500

Ubiquity

Ubiquity 32.95 km

Earn Up to 20,500 Monthly

  • Day 1 HMO Day 1 HMO

CSR | Financial Account | Bacolod | Earn up to P21,000

CSR | Financial Account | Bacolod | Earn up to P21,000

Ubiquity

Ubiquity 32.95 km

Earn Up to 21,000 Monthly

  • Free Food Free Food
  • Day 1 HMO Day 1 HMO

Customer Support Associate | Bacolod | Get up to Php 18,500!

Customer Support Associate | Bacolod | Get up to Php 18,500!

Ubiquity

Ubiquity 32.95 km

Earn Up to 18,500 Monthly

  • Day 1 HMO Day 1 HMO

Customer Service Associate| Cagayan De Oro | Earn up to P19K*

Customer Service Associate| Cagayan De Oro | Earn up to P19K*

Ubiquity

Ubiquity 32.95 km

Earn Up to 19,000 Monthly

  • Day 1 HMO Day 1 HMO

CSR - BACK OFFICE ACCOUNT | Cagayan De Oro | Earn up to P17K*

CSR - BACK OFFICE ACCOUNT | Cagayan De Oro | Earn up to P17K*

Ubiquity

Ubiquity 32.95 km

Earn Up to 17,000 Monthly

  • Day 1 HMO Day 1 HMO

Customer Support Associate | Bacolod city | Earn up to Php 17,000!

Customer Support Associate | Bacolod city | Earn up to Php 17,000!

Ubiquity

Ubiquity 32.95 km

Earn Up to 17,000 Monthly

  • Day 1 HMO Day 1 HMO

Customer Service Representative | Financial Account | up to P25K | Eastwood Ubiquity - Customer Service Representative | Financial Account | up to P25K | Eastwood

Location Bench Building, 10th Floor Rizal Drive & 30th Street BGC

Job Pitch

Job Description:

As a Customer Support Representative at Ubiquity Manila, you will play a crucial role in ensuring customer satisfaction and success. You will be responsible for providing exceptional support, troubleshooting technical issues, and assisting customers in adopting our products. 


Exciting Benefits awaits U:

  • HMO Day 1
  • Monthly Meal Allowance
  • Dental Coverage*
  • 15% Night Differential
  • Paid Leave Benefits with Tenure Based Cash Conversion
  • Internal Movement Opportunities
  • Annual Merit Increase

Job Description

This could be U:

  • Minimum of 6 months experience in credit card or banking services in BPO setting.  
  • At least SHS/High School Grad (old curriculum).
  • Excellent verbal and written communication skills.
  • Ability to ask probing questions and problem resolution skills. 
  • Ability to follow instructions for specific customer resolutions tasks. 
  • Willing to work ONSITE in Eastwood city QC.


 

Key Responsibilities:

  • Product Expertise: Serve as the go-to resource for product inquiries and questions.
  • Customer Support: Diagnose and resolve business or technical problems faced by customers.
  • Data-Driven Solutions: Propose data-driven solutions to enhance customer experience and product adoption.
  • Case Management: Track and manage support cases efficiently using our automated support portal.
  • Payments Support: Provide comprehensive payment support via phone and email, including troubleshooting payment transactions and resolving issues with third-party processors.
  • Troubleshooting: Identify and resolve technical issues related to our products and payment systems.
  • Transaction Tracing: Trace transactions within our systems to pinpoint the root cause of problems and implement corrective actions.
  • Team Collaboration: Work closely with other support teams to ensure seamless customer service.
  • Client Escalations: Provide expert guidance and support during escalated client calls.
  • Knowledgebase Contributions: Contribute to the development and maintenance of customer-facing knowledge base content.


 

Ready to take on a challenge? Apply now!

Skills Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • High School Graduate

What this jobs offers

Ubiquity About Ubiquity Read more about Us

What we do. Ubiquity delivers business process outsourcing and advisory solutions across customer service, technology, and operations. Focused on transforming the customer experience through data, applied science, and an unprecedented passion for people, Ubiquity offers deep industry and practical expertise across four continents on behalf of 150 brands and counting. We want you. We’re committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, or disability, we believe that we’re at our best when everyone feels free to be their most authentic self.

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