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166 Jobs Available

Foundever’s Calling – Experienced Agents, Let’s Talk Success!

Foundever’s Calling – Experienced Agents, Let’s Talk Success!

Foundever®

Foundever® 34.60 km

Earn Up to 15,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent

SCORE A MACBOOK AIR! | US Payroll Specialist | At least 1yr US Payroll Exp.

SCORE A MACBOOK AIR! | US Payroll Specialist | At least 1yr US Payroll Exp.

Foundever®

Foundever® 34.60 km

Earn Up to 27,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent

GET 30,000 SIGNING BONUS! | Payroll Specialist | At least 6 months Payroll Exp.

GET 30,000 SIGNING BONUS! | Payroll Specialist | At least 6 months Payroll Exp.

Foundever®

Foundever® 34.60 km

Earn Up to 24,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent

YOUR DREAM STAYCATION AWAITS! | NON-VOICE: Customer Care | 6 months Sales Exp.

YOUR DREAM STAYCATION AWAITS! | NON-VOICE: Customer Care | 6 months Sales Exp.

Foundever®

Foundever® 34.60 km

Earn Up to 20,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day Shift Day Shift

Win a Relaxing Staycation - JOIN NOW! | Customer Care Rep. | 6 months Sales Exp.

Win a Relaxing Staycation - JOIN NOW! | Customer Care Rep. | 6 months Sales Exp.

Foundever®

Foundever® 34.60 km

Earn Up to 20,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent

10,000 NEW HIRE INCENTIVES* | Customer Service Specialist | 6 months CSR Exp.

10,000 NEW HIRE INCENTIVES* | Customer Service Specialist | 6 months CSR Exp.

Foundever®

Foundever® 34.60 km

Earn Up to 22,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent

DAY SHIFT! | NON-VOICE ACCOUNT: Customer Service | At least 6 months BPO Exp.

DAY SHIFT! | NON-VOICE ACCOUNT: Customer Service | At least 6 months BPO Exp.

Foundever®

Foundever® 34.60 km

Earn Up to 22,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent

ENJOY 30,000 SIGNING BONUS* | Paychex Specialist | With 1yr Payroll Experience

ENJOY 30,000 SIGNING BONUS* | Paychex Specialist | With 1yr Payroll Experience

Foundever®

Foundever® 34.60 km

Earn Up to 27,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent

Staycation Promo Awaits! | EMAIL/CHAT SUPPORT | With 6 months BPO Experience

Staycation Promo Awaits! | EMAIL/CHAT SUPPORT | With 6 months BPO Experience

Foundever®

Foundever® 34.60 km

Earn Up to 20,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent

ENJOY 5,000 NHI* | Customer Support Specialist | 6 months Customer Facing Exp.

ENJOY 5,000 NHI* | Customer Support Specialist | 6 months Customer Facing Exp.

Foundever®

Foundever® 34.60 km

Earn Up to 22,000 Monthly

  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day Shift Day Shift

Enjoy 20,000 Monthly* | Customer Service Specialist | At least 6 months BPO Exp.

Enjoy 20,000 Monthly* | Customer Service Specialist | At least 6 months BPO Exp.

Foundever®

Foundever® 34.60 km

Earn Up to 20,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent

Make Every Call Count – Foundever Wants Experienced Agents Like You!

Make Every Call Count – Foundever Wants Experienced Agents Like You!

Foundever®

Foundever® 34.60 km

Earn Up to 15,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent

From Call Flow to Career Glow – Make Your Move at Foundever!

From Call Flow to Career Glow – Make Your Move at Foundever!

Foundever®

Foundever® 34.60 km

Earn Up to 15,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent

Bring the Energy, Bring the Experience – Foundever’s Where You Belong!

Bring the Energy, Bring the Experience – Foundever’s Where You Belong!

Foundever®

Foundever® 34.60 km

Earn Up to 15,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent

Ready to Lead the Conversation? Foundever’s Hiring Pros!

Ready to Lead the Conversation? Foundever’s Hiring Pros!

Foundever®

Foundever® 34.60 km

Earn Up to 15,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent

Foundever’s Got the Headset, You’ve Got the Skills – Let’s Go!

Foundever’s Got the Headset, You’ve Got the Skills – Let’s Go!

Foundever®

Foundever® 34.60 km

Earn Up to 15,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent

Your Experience + Our Vibe = Career Magic at Foundever!

Your Experience + Our Vibe = Career Magic at Foundever!

Foundever®

Foundever® 34.60 km

Earn Up to 15,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent

Turn Your Experience Into Impact – Join Foundever’s Dream Team!

Turn Your Experience Into Impact – Join Foundever’s Dream Team!

Foundever®

Foundever® 34.60 km

Earn Up to 15,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent

Dial Into Opportunity at Foundever – The Best Choice for You Apply Now!

Dial Into Opportunity at Foundever – The Best Choice for You Apply Now!

Foundever®

Foundever® 34.60 km

Earn Up to 15,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent

Non-Voice/Voice Tech Support Agent (Email/Chat) | With Tech Exp - Alabang

Non-Voice/Voice Tech Support Agent (Email/Chat) | With Tech Exp - Alabang

Foundever®

Foundever® 34.60 km

Earn Up to 20,000 Monthly

  • Day 1 HMO Day 1 HMO

Foundever’s Calling – Experienced Agents, Let’s Talk Success! Foundever® - Foundever’s Calling – Experienced Agents, Let’s Talk Success!

Location Ground Floor e-Life Digital Zone, Eton Cyberpod - Ortigas (Corinthian), Ortigas Avenue cor. EDSA, Quezon City, 1110 Metro Manila

Job Pitch

Who’s Foundever?

Foundever is a global leader in the customer experience (CX) industry, employing over 170,000 associates worldwide. The company partners with more than 750 leading and digital-first brands to deliver innovative CX solutions, technology, and expertise.


What’s in it for you?

Career Growth: Foundever provides comprehensive training and career advancement programs, such as Talent+ and the My Academy learning platform, to support employees' professional development.

Wellbeing Initiatives: The wellness program promotes health and wellness among employees, offering a holistic wellness package that includes free medications and health benefits for same-sex couples.

Inclusive Culture: Foundever fosters a diverse and inclusive environment through Employee Resource Groups (ERGs) and initiatives like Circles, ensuring all employees feel valued and supported.

Recognition: Foundever has been recognized as a Great Place to Work in the Philippines, reflecting its commitment to creating a positive workplace culture.

 

Don’t miss out on this fantastic opportunity.

See the details below to start your application.

You have the option to attend the on-site interview or join the virtual interview process, whichever is more convenient for you.

 

On-Site Interview Details:

Recruitment Operating Days: Monday to Friday

Operating Hours: 9:00 AM to 5:00 PM

Site Location: Robinsons Luisita, San Miguel, Tarlac City (in front of RCBC bank).

Virtual Process Link: https://sitel.zoom.us/j/91835940376

Virtual Interview Schedule: Monday to Friday
Time: 10:00 AM to 6:00 PM

 

Instructions:

1. Click on the meeting link above.

2. Ensure you have a stable internet connection.

3. Use a device with a working camera and microphone.

4. Join the meeting within the specified time frame.

5. Avoid any technical issues.

Job Description

Qualifications of a Call Center Agent

  • College Graduates (No experience required).
  • Senior high school, 2-year Vocational Course Graduates and 2-years Undergraduates (Must have at least 6months customer facing experience.
  • High school diploma or equivalent (must have at least 6months BPO Experience).
  • Strong communication skills (verbal and written).
  • Proficiency in relevant computer applications and typing skills.
  • With financial background is a plus but not required.
  • Ability to handle stressful situations and multitask efficiently.
  • Strong problem-solving and critical-thinking abilities.
  • Customer service experience is an advantage.
  • Willingness to work in shifting schedules, including nights, weekends, and holidays.
  • Ability to work in a team-oriented environment.
  • Patience, empathy, and active listening skills.
  • Good comprehension and adaptability to various customer needs.

Duties and Responsibilities of a Call Center Agent

  • Answer inbound and outbound calls in a professional manner.
  • Assist customers with inquiries, complaints, or technical issues.
  • Provide accurate information and solutions based on company policies.
  • Process orders, applications, or requests efficiently.
  • Escalate complex issues to higher management when necessary.
  • Document customer interactions and maintain accurate records.
  • Meet or exceed performance targets (call handling time, customer satisfaction).
  • Follow call scripts and guidelines to ensure service quality.
  • Stay updated on company products, services, and promotions.
  • Uphold confidentiality and security of customer information.
  • Maintain a positive and professional attitude in all interactions.

Skills Required

  • Strong Communication Skills
  • Positive Attitude
  • Empathetic to Customers
  • Attention to Detail
  • Open to Flexible Schedules
  • Calm Under Pressure
  • Analytical Skills
  • Problem Solving Skills
  • Creative Thinker

Qualification Required

  • Associate Degree

What this jobs offers

Foundever® About Foundever® Read more about Us

Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

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