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Foundever is Hiring Retention Expert Build Lasting Customer Relationships!

Foundever is Hiring Retention Expert Build Lasting Customer Relationships!

Foundever®

Foundever® 34.60 km

Earn Up to 15,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent

APPLY NOW! | Customer Support Specialist | At least 6 months Customer Facing Exp

APPLY NOW! | Customer Support Specialist | At least 6 months Customer Facing Exp

Foundever®

Foundever® 34.60 km

Earn Up to 20,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent

DAYSHIFT! | Technical Support Representative | At least 3 months BPO Experience

DAYSHIFT! | Technical Support Representative | At least 3 months BPO Experience

Foundever®

Foundever® 34.60 km

Earn Up to 20,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent

NON-VOICE! | Software - IT Support Representative | No BPO Experience Required

NON-VOICE! | Software - IT Support Representative | No BPO Experience Required

Foundever®

Foundever® 34.60 km

Earn Up to 20,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day Shift Day Shift

DAYSHIFT! | Customer Service Specialist (Travel) | At least 6 months CSR Exp.

DAYSHIFT! | Customer Service Specialist (Travel) | At least 6 months CSR Exp.

Foundever®

Foundever® 34.60 km

Earn Up to 22,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day Shift Day Shift

Earn up to 22K Monthly + 20K Signing Bonus (Financial Account CSR) | Cebu

Earn up to 22K Monthly + 20K Signing Bonus (Financial Account CSR) | Cebu

Foundever®

Foundever® 34.60 km

Earn Up to 20,000 Monthly

  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO
  • Free Food Free Food

Earn up to 22K Monthly + 20K Signing Bonus (Financial Account CSR) | Cebu

Earn up to 22K Monthly + 20K Signing Bonus (Financial Account CSR) | Cebu

Foundever®

Foundever® 34.60 km

Earn Up to 20,000 Monthly

  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO
  • Free Food Free Food

Apply and Earn up to 21K* Monthly + 1k* eGc! Telco Account - Call Center Agent | Cebu

Apply and Earn up to 21K* Monthly + 1k* eGc! Telco Account - Call Center Agent | Cebu

Foundever®

Foundever® 34.60 km

Earn Up to 19,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Free Food Free Food

Apply and Earn up to 21K* Monthly + 1k* eGc! Telco Account - Call Center Agent | Cebu

Apply and Earn up to 21K* Monthly + 1k* eGc! Telco Account - Call Center Agent | Cebu

Foundever®

Foundever® 34.60 km

Earn Up to 19,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Free Food Free Food

Earn up to 23,500 Monthly as a CSR for our Healthcare Account | Cebu

Earn up to 23,500 Monthly as a CSR for our Healthcare Account | Cebu

Foundever®

Foundever® 34.60 km

Earn Up to 16,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Free Food Free Food

Virtual Hiring: Call Center Agent - Shaw (Open for Senior High School Graduates)

Virtual Hiring: Call Center Agent - Shaw (Open for Senior High School Graduates)

Foundever®

Foundever® 34.60 km

Earn Up to 17,000 Monthly

  • Day 1 HMO Day 1 HMO

HS/K-12 Graduates! Get Up to 71,000 Pay - Call Center Agent (Alabang)

HS/K-12 Graduates! Get Up to 71,000 Pay - Call Center Agent (Alabang)

Foundever®

Foundever® 34.60 km

Earn Up to 25,000 Monthly

  • Day 1 HMO Day 1 HMO

Inbound Telco CSR - Enjoy Performance Incentives (Makati) | Start ASAP!

Inbound Telco CSR - Enjoy Performance Incentives (Makati) | Start ASAP!

Foundever®

Foundever® 34.60 km

Earn Up to 21,000 Monthly

  • Day 1 HMO Day 1 HMO

Technical Support Representative - URGENT HIRING! | Makati

Technical Support Representative - URGENT HIRING! | Makati

Foundever®

Foundever® 34.60 km

Earn Up to 21,000 Monthly

  • Day 1 HMO Day 1 HMO

Urgent Hiring for Call Center Agent - w/o experience (shs grads) | Shaw

Urgent Hiring for Call Center Agent - w/o experience (shs grads) | Shaw

Foundever®

Foundever® 34.60 km

Earn Up to 17,000 Monthly

  • Day 1 HMO Day 1 HMO

At least High School Graduate! Apply Onsite - Call Center (Email/Voice) Agent | Makati

At least High School Graduate! Apply Onsite - Call Center (Email/Voice) Agent | Makati

Foundever®

Foundever® 34.60 km

Earn Up to 18,500 Monthly

  • Day 1 HMO Day 1 HMO

BPO AGENT - START ASAP! PHP 21,000 STARTING SALARY (SHAW)

BPO AGENT - START ASAP! PHP 21,000 STARTING SALARY (SHAW)

Foundever®

Foundever® 34.60 km

Earn Up to 21,000 Monthly

  • Day 1 HMO Day 1 HMO

BACK OFFICE AGENT (NON-VOICE) | No Working Experience Needed - Shaw

BACK OFFICE AGENT (NON-VOICE) | No Working Experience Needed - Shaw

Foundever®

Foundever® 34.60 km

Earn Up to 17,000 Monthly

  • Day 1 HMO Day 1 HMO

Customer Service Representative - Alabang (Up to 71,000 Pay)

Customer Service Representative - Alabang (Up to 71,000 Pay)

Foundever®

Foundever® 34.60 km

Earn Up to 25,000 Monthly

  • Day 1 HMO Day 1 HMO

TSR - Chat/Email/Voice Support (Up to P25,000 Pay) | START ASAP! - Alabang

TSR - Chat/Email/Voice Support (Up to P25,000 Pay) | START ASAP! - Alabang

Foundever®

Foundever® 34.60 km

Earn Up to 21,000 Monthly

  • Day 1 HMO Day 1 HMO

Foundever is Hiring Retention Expert Build Lasting Customer Relationships! Foundever® - Foundever is Hiring Retention Expert Build Lasting Customer Relationships!

Location Ground Floor e-Life Digital Zone, Eton Cyberpod - Ortigas (Corinthian), Ortigas Avenue cor. EDSA, Quezon City, 1110 Metro Manila

Job Pitch

STADs

Who’s Foundever?

Foundever is a global leader in the customer experience (CX) industry, employing over 170,000 associates worldwide. The company partners with more than 750 leading and digital-first brands to deliver innovative CX solutions, technology, and expertise.


What’s in it for you?

Career Growth: Foundever provides comprehensive training and career advancement programs, such as Talent+ and the My Academy learning platform, to support employees' professional development.

Wellbeing Initiatives: The wellness program promotes health and wellness among employees, offering a holistic wellness package that includes free medications and health benefits for same-sex couples.

Inclusive Culture: Foundever fosters a diverse and inclusive environment through Employee Resource Groups (ERGs) and initiatives like Circles, ensuring all employees feel valued and supported.

Recognition: Foundever has been recognized as a Great Place to Work in the Philippines, reflecting its commitment to creating a positive workplace culture.

 

Don’t miss out on this fantastic opportunity.

See the details below to start your application.

You have the option to attend the on-site interview or join the virtual interview process, whichever is more convenient for you.

 

On-Site Interview Details:

Recruitment Operating Days: Monday to Friday

Operating Hours: 9:00 AM to 5:00 PM

Site Location: Robinsons Luisita, San Miguel, Tarlac City (in front of RCBC bank).

Virtual Process Link: https://sitel.zoom.us/j/91835940376

Virtual Interview Schedule: Monday to Friday
Time: 10:00 AM to 6:00 PM

 

Instructions:

1. Click on the meeting link above.

2. Ensure you have a stable internet connection.

3. Use a device with a working camera and microphone.

4. Join the meeting within the specified time frame.

5. Avoid any technical issues.

Job Description

Qualifications of a Call Center Agent

  • College Graduates (No experience required).
  • Senior high school, 2-year Vocational Course Graduates and 2-years Undergraduates (Must have at least 6months customer facing experience.
  • High school diploma or equivalent (must have at least 6months BPO Experience).
  • Strong communication skills (verbal and written).
  • Proficiency in relevant computer applications and typing skills.
  • With financial background is a plus but not required.
  • Ability to handle stressful situations and multitask efficiently.
  • Strong problem-solving and critical-thinking abilities.
  • Customer service experience is an advantage.
  • Willingness to work in shifting schedules, including nights, weekends, and holidays.
  • Ability to work in a team-oriented environment.
  • Patience, empathy, and active listening skills.
  • Good comprehension and adaptability to various customer needs.

Duties and Responsibilities of a Call Center Agent

  • Answer inbound and outbound calls in a professional manner.
  • Assist customers with inquiries, complaints, or technical issues.
  • Provide accurate information and solutions based on company policies.
  • Process orders, applications, or requests efficiently.
  • Escalate complex issues to higher management when necessary.
  • Document customer interactions and maintain accurate records.
  • Meet or exceed performance targets (call handling time, customer satisfaction).
  • Follow call scripts and guidelines to ensure service quality.
  • Stay updated on company products, services, and promotions.
  • Uphold confidentiality and security of customer information.
  • Maintain a positive and professional attitude in all interactions.

Skills Required

  • Strong Communication Skills
  • Positive Attitude
  • Empathetic to Customers
  • Attention to Detail
  • Open to Flexible Schedules
  • Calm Under Pressure
  • Analytical Skills
  • Problem Solving Skills
  • Creative Thinker

Qualification Required

  • Associate Degree

What this jobs offers

Foundever® About Foundever® Read more about Us

Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

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