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12 Jobs Available

Technical Support Advisor | Up to P33,000 Monthly*!

Technical Support Advisor | Up to P33,000 Monthly*!

TDCX

TDCX 34.61 km

Earn Up to 24,000 Monthly

  • Day 1 HMO Day 1 HMO

Sales Specialist | Consumer Electronics Account

Sales Specialist | Consumer Electronics Account

TDCX

TDCX 34.61 km

Earn Up to 24,000 Monthly

  • Day 1 HMO Day 1 HMO

Customer Service Representative | eCommerce Social Media Account

Customer Service Representative | eCommerce Social Media Account

TDCX

TDCX 34.61 km

Earn Up to 24,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent

Customer Service Specialist | Pioneering Account

Customer Service Specialist | Pioneering Account

TDCX

TDCX 34.61 km

Earn Up to 30,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent

Non-Voice Email & Chat Customer Support

Non-Voice Email & Chat Customer Support

TDCX

TDCX 34.61 km

Earn Up to 26,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent

Non-Voice Digital Ads Support | 30k New Hire Performance Bonus*

Non-Voice Digital Ads Support | 30k New Hire Performance Bonus*

TDCX

TDCX 34.61 km

Earn Up to 31,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent

Technical Support Agent | Up to P30,000 New Hire Performance Bonus*!

Technical Support Agent | Up to P30,000 New Hire Performance Bonus*!

TDCX

TDCX 34.61 km

Earn Up to 24,000 Monthly

  • Day 1 HMO Day 1 HMO

CSR Hiring! Online Streaming Account

CSR Hiring! Online Streaming Account

TDCX

TDCX 34.61 km

Earn Up to 18,000 Monthly

  • Day 1 HMO Day 1 HMO

Non-voice | Chat Sales Specialist | Up to P32K Monthly Package*!

Non-voice | Chat Sales Specialist | Up to P32K Monthly Package*!

TDCX

TDCX 34.61 km

Earn Up to 24,000 Monthly

  • Day 1 HMO Day 1 HMO

Customer Service Concierge | Global Luxury Chauffeur Services Account

Customer Service Concierge | Global Luxury Chauffeur Services Account

TDCX

TDCX 34.61 km

Earn Up to 24,000 Monthly

  • Day 1 HMO Day 1 HMO

Customer Care Specialist | Earn Up to P32,000 Monthly*!

Customer Care Specialist | Earn Up to P32,000 Monthly*!

TDCX

TDCX 34.61 km

Earn Up to 24,000 Monthly

  • Day 1 HMO Day 1 HMO

Travel Customer Service Representative | Up to 30k New Hire Performance Bonus*

Travel Customer Service Representative | Up to 30k New Hire Performance Bonus*

TDCX

TDCX 34.61 km

Earn Up to 26,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent

Technical Support Advisor | Up to P33,000 Monthly*! TDCX - Technical Support Advisor | Up to P33,000 Monthly*!

Location HM Tower, West Geonzon Street, Cebu City, Cebu, Philippines

Job Pitch

  • P30,000 New Hire Performance Bonus*!

  • Up to 3,000 in eGCS for application milestones*!

  • Up to 33K monthly* salary package

  • 30% Monthly Performance Incentives*

  • HMO & Life Insurance from Day 1

  • Up to 25 Paid Time-Off credits 

  • Performance-based Merit Increases and Milestone Rewards for employees expanding their tenure

  • Employee Assistance Programs and Counselling & Consultations, along with Bereavement leaves and Assistance to help support our employees

  •  And so much more to explore! 

Apply onsite at 9F Johndorf Tower, Biliran Road, Cebu Business Park (Mon-Fri, 10:00 AM to 5:00 PM).

To get started:

1. Hit “Apply Now” to reserve your slot.

2. Show up with at least one (1) valid government-issued photo ID and a soft copy saved on your phone for verification purposes.

 

*New Hire Performance Bonus & Milestones promo are for select LOB of Jul 21 class only. T&Cs apply.

 

 

#BeMore

 

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

 

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

 

Top reasons to work with TDCX

  • Attractive remuneration, great perks, and performance incentives

  • Comprehensive medical, insurance, or social security coverage

  • World-class workspaces

  • Engaging activities and recognition programs

  • Strong learning and development plans for your career growth

  • Positive culture for you to #BeMore at work

  • Easy to locate area with direct access to public transport

  • Flexible working arrangements

  • Be coached and mentored by experts in your field

  • Join a global company, winner of hundreds of industry awards

Who are we looking for?

  • High School Graduate

  • Must have at least 1 year of BPO experience handling a voice campaign and at least 6 months basic troubleshooting experience

  • Good understanding of consumer electronic products

  • Solid technical and diagnostic skills with tested problem-solving skills

  • Strong verbal and written English communication skills

  • Amenable to work rotating shifts

  • With access to a quiet and secured room and at least a 30 MBPS internet subscription

  • Can temporarily work from home and onsite in Cebu IT Park, Cebu City

Job Description

What is your mission?

You will help us deliver excellent service to our partner brands by performing these tasks:

  • Provide post-sales customer service and/or troubleshooting support through email/phone/chat to advertising customers and

  • offer consultative support.

  • Educate customers on support options, and the steps being taken to resolve the issue, including online tutorials, in-store programs and help applications built into the programs

  • Provide prompt, reliable, and accurate information to customers while maintaining effective communications during conversations by adjusting to the pace and technical level of the customer

  • Recognize and adjust support approach to accommodate all levels of customer’s experience

  • Communicate positively with team members, customers, and other partners

Skills Required

  • Problem Solving Skills
  • Analytical Skills
  • Open to Flexible Schedules
  • Attention to Detail

Qualification Required

  • High School Graduate

What this jobs offers

TDCX About TDCX Read more about Us

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Visit www.tdcx.com for more info.

  • TDCX
  • TDCX