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179 Jobs Available

Answer the Call, Deliver the Help - Be a Roadside Support Agent!

Answer the Call, Deliver the Help - Be a Roadside Support Agent!

Foundever®

Foundever® 34.60 km

Earn Up to 15,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent

Turn Conversations into Connections – Join Our Retention Team!

Turn Conversations into Connections – Join Our Retention Team!

Foundever®

Foundever® 34.60 km

Earn Up to 15,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent

Keep Customers Coming Back – Be a Retention Rockstar at Foundever!

Keep Customers Coming Back – Be a Retention Rockstar at Foundever!

Foundever®

Foundever® 34.60 km

Earn Up to 15,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent

Care Starts with a Call – Join Foundever’s Healthcare Support Team!

Care Starts with a Call – Join Foundever’s Healthcare Support Team!

Foundever®

Foundever® 34.60 km

Earn Up to 15,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent

ENJOY 5,000 NHI* | Customer Support Specialist | 6 months Customer Facing Exp.

ENJOY 5,000 NHI* | Customer Support Specialist | 6 months Customer Facing Exp.

Foundever®

Foundever® 34.60 km

Earn Up to 20,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent

GET 30,000 SIGNING BONUS* | Payroll Representative | With 1yr Payroll Experience

GET 30,000 SIGNING BONUS* | Payroll Representative | With 1yr Payroll Experience

Foundever®

Foundever® 34.60 km

Earn Up to 25,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent

YOUR DREAM STAYCATION AWAITS! | Customer Sales Specialist | 6 months Sales Exp.

YOUR DREAM STAYCATION AWAITS! | Customer Sales Specialist | 6 months Sales Exp.

Foundever®

Foundever® 34.60 km

Earn Up to 25,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent

WITH 15,000 NEW HIRE INCENTIVES* | Healthcare Account - Customer Care Specialist

WITH 15,000 NEW HIRE INCENTIVES* | Healthcare Account - Customer Care Specialist

Foundever®

Foundever® 34.60 km

Earn Up to 20,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent

Customer Service Representative

Customer Service Representative

Foundever®

Foundever® 34.60 km

Earn Up to 10,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent

Up to 46,000* Incentives! | No BPO Experience Needed - Call Center Agent (Alabang)

Up to 46,000* Incentives! | No BPO Experience Needed - Call Center Agent (Alabang)

Foundever®

Foundever® 34.60 km

Earn Up to 25,000 Monthly

  • Day 1 HMO Day 1 HMO

FRESHERS CAN JOIN! Hiring: Entry-Level Call Center Agent (Shaw)

FRESHERS CAN JOIN! Hiring: Entry-Level Call Center Agent (Shaw)

Foundever®

Foundever® 34.60 km

Earn Up to 17,000 Monthly

  • Day 1 HMO Day 1 HMO

Tech Support - IT Grads can Join (With or without Exp) WEEKENDS OFF | Makati

Tech Support - IT Grads can Join (With or without Exp) WEEKENDS OFF | Makati

Foundever®

Foundever® 34.60 km

Earn Up to 22,000 Monthly

  • Day 1 HMO Day 1 HMO

URGENT! Financial | Earn 22K Monthly + Nike Shopping Spree worth 3k* | Customer Service Representative – Cebu

URGENT! Financial | Earn 22K Monthly + Nike Shopping Spree worth 3k* | Customer Service Representative – Cebu

Foundever®

Foundever® 34.60 km

Earn Up to 20,000 Monthly

  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO
  • Free Food Free Food

Telco – Earn Up to 17,000 Monthly + Nike Shopping Spree worth 3k* | Customer Service Representative | Cebu

Telco – Earn Up to 17,000 Monthly + Nike Shopping Spree worth 3k* | Customer Service Representative | Cebu

Foundever®

Foundever® 34.60 km

Earn Up to 15,000 Monthly

  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO
  • Free Food Free Food

Drive Your Future: Earn 19k/month + Nike Shopping Spree worth 3k* | Logistics Account - CSR | Cebu

Drive Your Future: Earn 19k/month + Nike Shopping Spree worth 3k* | Logistics Account - CSR | Cebu

Foundever®

Foundever® 34.60 km

Earn Up to 17,000 Monthly

  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO
  • Free Food Free Food

FREE GRAB RIDE TO FOUNDEVER MAKATI - Call Center Agent (w/ Experience)

FREE GRAB RIDE TO FOUNDEVER MAKATI - Call Center Agent (w/ Experience)

Foundever®

Foundever® 34.60 km

Earn Up to 21,000 Monthly

  • Day 1 HMO Day 1 HMO

Earn up to 23,500 Monthly + Nike Shopping Spree worth 3k* | Healthcare Account - Customer Service Representative | Cebu

Earn up to 23,500 Monthly + Nike Shopping Spree worth 3k* | Healthcare Account - Customer Service Representative | Cebu

Foundever®

Foundever® 34.60 km

Earn Up to 16,000 Monthly

  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO
  • Free Food Free Food

Apply and Earn up to 21K* Monthly + Nike Shopping Spree worth 3k*! Telco Account - Call Center Agent | Cebu

Apply and Earn up to 21K* Monthly + Nike Shopping Spree worth 3k*! Telco Account - Call Center Agent | Cebu

Foundever®

Foundever® 34.60 km

Earn Up to 19,000 Monthly

  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO
  • Free Food Free Food

Support That Heals - Join Foundever's Healthcare Team!

Support That Heals - Join Foundever's Healthcare Team!

Foundever®

Foundever® 34.60 km

Earn Up to 15,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent

Drive Careers Forward - Start with Roadside Assistance at Foundever!

Drive Careers Forward - Start with Roadside Assistance at Foundever!

Foundever®

Foundever® 34.60 km

Earn Up to 15,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent

Answer the Call, Deliver the Help - Be a Roadside Support Agent! Foundever® - Answer the Call, Deliver the Help - Be a Roadside Support Agent!

Location GF Robinsons Luisita, Mac Arthur Highway, Barangay San Miguel, Hacienda Luisita, Tarlac City

Job Pitch

Who’s Foundever?

Foundever is a global leader in the customer experience (CX) industry, employing over 170,000 associates worldwide. The company partners with more than 750 leading and digital-first brands to deliver innovative CX solutions, technology, and expertise.


What’s in it for you?

Career Growth: Foundever provides comprehensive training and career advancement programs, such as Talent+ and the My Academy learning platform, to support employees' professional development.

Wellbeing Initiatives: The wellness program promotes health and wellness among employees, offering a holistic wellness package that includes free medications and health benefits for same-sex couples.

Inclusive Culture: Foundever fosters a diverse and inclusive environment through Employee Resource Groups (ERGs) and initiatives like Circles, ensuring all employees feel valued and supported.

Recognition: Foundever has been recognized as a Great Place to Work in the Philippines, reflecting its commitment to creating a positive workplace culture.

 

Don’t miss out on this fantastic opportunity.

See the details below to start your application.

You have the option to attend the on-site interview or join the virtual interview process, whichever is more convenient for you.

 

On-Site Interview Details:

Recruitment Operating Days: Monday to Friday

Operating Hours: 9:00 AM to 5:00 PM

Site Location: Robinsons Luisita, San Miguel, Tarlac City (in front of RCBC bank).

Virtual Process Link: https://sitel.zoom.us/j/91835940376

Virtual Interview Schedule: Monday to Friday
Time: 10:00 AM to 6:00 PM

 

Instructions:

1. Click on the meeting link above.

2. Ensure you have a stable internet connection.

3. Use a device with a working camera and microphone.

4. Join the meeting within the specified time frame.

5. Avoid any technical issues.

Job Description

Qualifications of a Call Center Agent

  • College Graduates (No experience required).
  • Senior high school, 2-year Vocational Course Graduates and 2-years Undergraduates (Must have at least 6months customer facing experience.
  • High school diploma or equivalent (must have at least 6months BPO Experience).
  • Strong communication skills (verbal and written).
  • Proficiency in relevant computer applications and typing skills.
  • With financial background is a plus but not required.
  • Ability to handle stressful situations and multitask efficiently.
  • Strong problem-solving and critical-thinking abilities.
  • Customer service experience is an advantage.
  • Willingness to work in shifting schedules, including nights, weekends, and holidays.
  • Ability to work in a team-oriented environment.
  • Patience, empathy, and active listening skills.
  • Good comprehension and adaptability to various customer needs.

Duties and Responsibilities of a Call Center Agent

  • Answer inbound and outbound calls in a professional manner.
  • Assist customers with inquiries, complaints, or technical issues.
  • Provide accurate information and solutions based on company policies.
  • Process orders, applications, or requests efficiently.
  • Escalate complex issues to higher management when necessary.
  • Document customer interactions and maintain accurate records.
  • Meet or exceed performance targets (call handling time, customer satisfaction).
  • Follow call scripts and guidelines to ensure service quality.
  • Stay updated on company products, services, and promotions.
  • Uphold confidentiality and security of customer information.
  • Maintain a positive and professional attitude in all interactions.

Skills Required

  • Strong Communication Skills
  • Positive Attitude
  • Empathetic to Customers
  • Attention to Detail
  • Open to Flexible Schedules
  • Calm Under Pressure
  • Analytical Skills
  • Problem Solving Skills
  • Creative Thinker

Qualification Required

  • Associate Degree

What this jobs offers

Foundever® About Foundever® Read more about Us

Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

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