2 Jobs Available
Cardinal Health 33.41 km
Earn Up to 22,000 Monthly
Cardinal Health 33.41 km
Earn Up to 24,000 Monthly
W City Center, Taguig, Metro Manila, Philippines
What Customer Service Operations contributes to Cardinal Health
Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
Customer Service Operations is responsible for providing services to customers relating to order processing; delivery; feedback and complaint; billing, general and product inquiry; order discrepancy; and product returns. Overall, acts as a liaison in problem-solving, research and problem/dispute resolution.
Job Summary
Customer Service is the first point of contact for customer with order management request received through calls, email/email-to-case or fax through SFDC (SalesForce.com). Handles order processing, delivery, account, product and general customer inquiries, and transfers concerns to different departments/teams as necessary
Qualifications
What is expected of you and others at this level
Cardinal Health is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. With more than 50 years in business, operations in more than 30 countries and approximately 48,000 employees globally, we are moving healthcare forward.