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6 Jobs Available

Customer Service Representative | Day-1 HMO Free with 2 Dependents | Hybrid | Healthcare Account

Customer Service Representative | Day-1 HMO Free with 2 Dependents | Hybrid | Healthcare Account

Cardinal Health

Cardinal Health 33.41 km

Earn Up to 22,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Work Hybrid Work Hybrid

Compensation and Benefits Associate (Project-based)

Compensation and Benefits Associate (Project-based)

Cardinal Health

Cardinal Health 33.41 km

Earn Up to 22,000 Monthly

  • Work Hybrid Work Hybrid

Customer Service Representative | Healthcare Account | February Start Date

Customer Service Representative | Healthcare Account | February Start Date

Cardinal Health

Cardinal Health 33.41 km

Earn Up to 22,000 Monthly

  • Work Hybrid Work Hybrid
  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO

Online Career Fair | CSR | Hybrid Set-up

Online Career Fair | CSR | Hybrid Set-up

Cardinal Health

Cardinal Health 33.41 km

Earn Up to 24,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Work Hybrid Work Hybrid

Customer Service Representative | One Day Hiring Process | Virtual Career Fair

Customer Service Representative | One Day Hiring Process | Virtual Career Fair

Cardinal Health

Cardinal Health 33.41 km

Earn Up to 22,000 Monthly

  • Work Hybrid Work Hybrid
  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO

CSR Virtual Career Fair | January 16-17, 2025 | One Day Hiring Process

CSR Virtual Career Fair | January 16-17, 2025 | One Day Hiring Process

Cardinal Health

Cardinal Health 33.41 km

Earn Up to 22,000 Monthly

  • Work Hybrid Work Hybrid
  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO

Customer Service Representative | Day-1 HMO Free with 2 Dependents | Hybrid | Healthcare Account Cardinal Health - Customer Service Representative | Day-1 HMO Free with 2 Dependents | Hybrid | Healthcare Account

Location W City Center, Taguig, Metro Manila, Philippines

Job Description

What Customer Service Operations contributes to Cardinal Health

 

Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.

 

Customer Service Operations is responsible for providing services to customers relating to order processing; delivery; feedback and complaint; billing, general and product inquiry; order discrepancy; and product returns. Overall, acts as a liaison in problem-solving, research and problem/dispute resolution.

 

Job Summary

Customer Service is the first point of contact for customer with order management request received through calls, email/email-to-case or fax through SFDC (SalesForce.com). Handles order processing, delivery, account, product and general customer inquiries, and transfers concerns to different departments/teams as necessary

 

  • Receives inbound calls/emails/cases from Standard Service queue to process/handle customer orders, delivery, order and product status inquiry, or order modification
  • Communicates with Distribution Center or Logistics by creating case in SFDC regarding customer's orders or delivery issues
  •  Communicates with the customer for updates on a pending request or concern
  • May be required to customize purchase history reports according to the customer's request

 

Qualifications

 

  • 2 or more years of experience in working as a front-facing customer representative, in a fast-paced environment
  • Has ability to easily navigate and toggle between screens and systems to research and resolve customer concerns
  • Has intermediate knowledge/utilization of MS office applications and productivity tools
  • Has intermediate communication skills, both verbal and written
  • Has good interpersonal and critical thinking skills
  • Is keen to details, has organization skills and sense of urgency

 

What is expected of you and others at this level

  • Applies acquired job skills and company policies and procedures to complete standard tasks
  • Works on routine assignments that require basic problem resolution
  • Refers to policies and past practices for guidance
  • Receives general direction on standard work; receives detailed instruction on new assignments
  • Consults with supervisor or senior peers on complex and unusual problems

Skills Required

  • Strong Communication Skills

Qualification Required

  • College Graduate

What this jobs offers

Cardinal Health About Cardinal Health Read more about Us

Cardinal Health is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. With more than 50 years in business, operations in more than 30 countries and approximately 48,000 employees globally, we are moving healthcare forward.

  • Cardinal Health
  • Cardinal Health