I've been working in the bpo industry for 2 years now. I've learned a lot from it, and was able to handle stress and difficulties at work. I've honed my communication skills and got better at speaking and communicating in English. I've experienced being a top agent for 3 months straight and it made me more eager to perform and commit to my job. I believe that with my skills, knowledge, and experience, I'm now qualified for a job that offers higher pay and better benefits and I'm looking forward to aiming for a higher position if given the opportunity.