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Everyday Banking Customer Success Representative (CSR)

Wells Fargo Mckinley, Taguig

Wells Fargo

Wells Fargo Mckinley, Taguig 34.13 km

  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO

Fraud and Claims Specialist Wells Fargo Mckinley, Taguig,

Wells Fargo Mckinley, Taguig

Wells Fargo

Wells Fargo Mckinley, Taguig 34.13 km

  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO

Customer Success Representative (CSR) for Collections - Wells Fargo Mckinley, Taguig

Wells Fargo Mckinley, Taguig

Wells Fargo

Wells Fargo Mckinley, Taguig 34.13 km

  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO

Customer Success Representative (CSR) for Collections - Wells Fargo Mckinley, Taguig

Wells Fargo Mckinley, Taguig

Wells Fargo

Wells Fargo Mckinley, Taguig 34.13 km

  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO

Customer Service Representative Financial Account

Wells Fargo Mckinley, Taguig

Wells Fargo

Wells Fargo Mckinley, Taguig 34.13 km

Earn Up to 30,000 Monthly

Customer Success Representative (CSR) for Collections - Wells Fargo Mckinley, Taguig

Wells Fargo Mckinley, Taguig

Wells Fargo

Wells Fargo Mckinley, Taguig 34.13 km

Everyday Banking Customer Success Representative (CSR)

Wells Fargo Mckinley, Taguig

Wells Fargo

Wells Fargo Mckinley, Taguig 34.13 km

Fraud and Claims Specialist Wells Fargo Mckinley, Taguig,

Wells Fargo Mckinley, Taguig

Wells Fargo

Wells Fargo Mckinley, Taguig 34.13 km

Customer Service Representative (CSR) for Cards -Wells Fargo Mckinley, Taguig

Wells Fargo Mckinley, Taguig

Wells Fargo

Wells Fargo Mckinley, Taguig 34.13 km

  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO

Everyday Banking Customer Success Representative (CSR)

Wells Fargo Mckinley, Taguig

Wells Fargo

Wells Fargo Mckinley, Taguig 34.13 km

Wells Fargo Mckinley, Taguig Wells Fargo Mckinley, Taguig - Everyday Banking Customer Success Representative (CSR)

Location Wells Fargo EGS, LLC - Philippines, Wells Fargo Drive, McKinley Hill Dr, Taguig, Metro Manila, Philippines

Job Description

In this role, you will:

  • Support customer success and seek ways to improve moderately complex inquiries or issues from customers regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication
  • Perform routine tasks such as answering inquiries, resolving problems, and providing a best in class customer experience while adhering to work guidelines, policies, and regulations
  • Regularly receive direction from management, escalate questions and refer more difficult issues to staff
  • Perform research to resolve moderately complex customer issues including communicating with other departments for issue resolution
  • Interact with experienced representatives on difficult issues
  • Be responsible for coaching new hires and less experienced staff
  • Respond to inquiries and issues from customers

 

Required Qualifications:

  • 6+ months of assessing and meeting the needs of customers or solving customer problems experience, or equivalent

 

Job Expectations:

  • Must be amenable to work in shifting schedules, which includes graveyard, weekends and holidays.
  • Must be open to split day-offs/ rest days.
  • Must be amenable to work in McKinley, Taguig.
  • Must be willing support voice function.

 

Skills Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Attention to Detail
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • College Graduate

What this jobs offers

Wells Fargo Mckinley, Taguig About Wells Fargo Mckinley, Taguig Read more about Us

Wells Fargo Philippines is a critical component of Wells Fargo’s (Wells Fargo Bank, N.A.) strategy to leverage distinct advantages in doing business in a global environment. Wells Fargo in the Philippines

engages in application development and support, testing, international operations, knowledge support, and middle and back-end banking process solutions for a wide spectrum of Wells Fargo’s needs. The entities currently have offices in Taguig City, Metro Manila.

  • Wells Fargo Mckinley, Taguig
  • Wells Fargo Mckinley, Taguig
  • Wells Fargo Mckinley, Taguig
  • Wells Fargo Mckinley, Taguig