Job Pitch

Job Description:

As a Customer Support Representative at Ubiquity Laguna, you will play a crucial role in ensuring customer satisfaction and success. You will be responsible for providing exceptional support, troubleshooting technical issues, and assisting customers in adopting our products. 

Perks & Benefits:

• HMO Day 1 + up to 4 Dependents*
• Monthly Meal Allowance
• Dental Coverage*
• 15% Night Differential
• Paid Leave Benefits with Tenure Based Cash Conversion
• Internal Movement Opportunities
• Annual Merit Increase
• Ubiquity Plus - Tenure Based Cash Incentive

Job Description

Who are we looking for?

• We accept with or without BPO experience.   
• At least SHS/High School Grad (old curriculum).
• Excellent verbal and written communication skills.
• Ability to ask probing questions and problem resolution skills. 
• Ability to follow instructions for specific customer resolutions tasks. 
• Willing to work ONSITE in our Laguna Southwoods site.

Day-to-day responsibilities:

• Attends to customers' needs by answering product and service related queries
• Provides product overview and information about other services and offerings
• suggesting information about other products and services
• Opens customer accounts by recording account information
• Maintains customer records by updating account information

Looking for a chance to excel? Apply now!

Ways to Apply:

Tip: Best to walk-in Monday to Friday, 10AM-4PM for faster processing of applications.

Please prepare and bring your updated resume and Government IDs available.

Site Address: 
10th Floor, Southwoods BPO Tower 1,  Southwoods Avenue, 
Southwoods City, Biñan, Laguna, Philippines, 4024.

Qualification Required

• High School Graduate