Job Pitch

Job Description:

As a Customer Support Representative at Ubiquity Cagayan de Oro, you will play a crucial role in ensuring customer satisfaction and success. You will be responsible for providing exceptional support, troubleshooting technical issues, and assisting customers in adopting our products.

Perks & Benefits:

HMO Day 1 + up to 4 Dependents*
Monthly Meal Allowance
Dental Coverage*
15% Night Differential
Paid Leave Benefits with Tenure Based Cash Conversion
Internal Movement Opportunities
Annual Merit Increase
Ubiquity Plus - Tenure Based Cash Incentive

Job Description

Who are we looking for?

• We accept with or without BPO experience.   
• At least SHS/High School Grad (old curriculum).
• Excellent verbal and written communication skills.
• Passion for delivering a stand-out customer experience. 
• Ability to follow instructions for specific customer resolutions tasks. 
• Willing to work ONSITE in our Cagayan De Oro site.

Key responsibilities:

• Attends to customers' needs by answering product and service related queries
• Provides product overview and information about other services and offerings
• suggesting information about other products and services
• Opens customer accounts by recording account information
• Maintains customer records by updating account information
• Passionate problem solver

Do you enjoy helping customers and solving problems? Apply today!

Ways to Apply:

Tip: Best to walk-in Monday to Friday , 10AM-4PM for faster processing of applications.

Please prepare and bring your updated resume and Government IDs available.

Site Address: 

Ground Floor, Limketkai BPO Bldg.,
Cagayan de Oro, (In front of Robinsons Supermarket)

Qualification Required

• High School Graduate