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2 Jobs Available

Sun Life

Sun Life Asia Service Centre Philippines 33.05 km

Client Care Representatives (Up to 14th month pay)

  • Work Hybrid
  • 14th Month Pay
  • Day 1 HMO for Dependent

Sun Life

Sun Life Asia Service Centre Philippines 33.05 km

Client Care Representative (Group Benefits)

Earn Up to 18,000 Monthly

  • Work Hybrid
  • 14th Month Pay
  • Day 1 HMO for Dependent

Sun Life Asia Service Centre Philippines - Client Care Representatives (Up to 14th month pay)

Sun Life Centre, 5Th Ave., BGC, Taguig, Metro Manila, Philippines

Job Description

Main Accountabilities: As a service representative you will: • Receive telephone calls regarding inquiries from our customers • Get on 3 concurrent chat sessions with customers • Assess customer needs and address issues in a timely manner, meeting monitored productivity and quality objectives • Use on-line systems to gather information required and resolve issues • Track, monitor and resolve customer requests • Provide superior customer service by being proactive in meeting customer needs • Commitment to a scheduled environment • Available to work overtime during the peak periods • Flexibility to work during standard hours of operation…. working night shifts • Contribute to maintain a positive, friendly and motivated environment within the team while adapting to our changing business needs

Skills Required

  • Problem Solving Skills
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • Undergraduate

What this jobs offers

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