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3 Jobs Available

Become a CSR! Fixed term program up to 23K. Join our team in Makati!

Optum Makati

Optum

Optum Makati 31.14 km

Earn Up to 18,000 Monthly

  • Day 1 HMO Day 1 HMO

We are hiring for more Customer Care Specialist! Up to 26K + Day 1 HMO in Makati

Optum Makati

Optum

Optum Makati 31.14 km

Earn Up to 18,000 Monthly

  • Day 1 HMO Day 1 HMO

Looking for more CSRs in Makati Site! Earn up to 26K + Day 1 HMO. Apply now

Optum Makati

Optum

Optum Makati 31.14 km

Earn Up to 18,000 Monthly

  • Day 1 HMO Day 1 HMO

Optum Makati Optum Makati - Become a CSR! Fixed term program up to 23K. Join our team in Makati!

Location 21F Tower 2, One Ayala, Ayala Avenue, Makati, Metro Manila, Philippines

Job Pitch

WHO WE ARE:

  • Optum is the health care technology and innovation company of the UnitedHealth Group enterprise along with UnitedHealthcare.
  • UnitedHealth Group is a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone.
  • We’re a leading health solution and care delivery organization. Our work is complex, but our mission is simple: create a healthier world, with you at the center.
  • As part of a Fortune 5 enterprise, we are improving the health care experience of over 125 million people around the world.
  • We’re a diverse team with operations across North America, South America, Europe, Asia Pacific and the Middle East. This includes our over 25,000 employees in the Philippines.
  • Elevate your career with a leading health care company while improving lives.

Join us in evolving health care so everyone can have the opportunity to live their healthiest life. This is your opportunity to be part of a team that’s dedicated to Caring. Connecting. Growing together

Job Description

  • No BPO experience is needed
  • Good communication skills
  • Ability to multi-task
  • Must be willing to report in Makati
  • Must be willing to work on shifting schedules
  • You will respond to customer service inquiries and issues by identifying the topic and type of assistance the customer needs. This may include, among others, inquiries or concerns on their benefits, eligibility and claims.
  • You will guide and educate the customer about the fundamentals and benefits of consumer- driven health care topics to help manage their health and well-being. To do this, you will provide guidance in selecting the best benefit plan options and choosing a quality care provider.
  • You will intervene with care providers (doctor’s offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance, when needed.
  • You will provide our customer real time resolutions or through comprehensive and timely follow-up with the member

Your role is critical in allowing our members, families, facilities and health professionals to have greater confidence in the exceptional care we provide. And for you, an everyday opportunity to do your life’s best work

Skills Required

Qualification Required

  • High School Graduate

What this jobs offers

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Optum Makati

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