Job Pitch

Why Concentrix:

Prepare for an adventure filled with fun, growth, and endless possibilities!

At Concentrix, we celebrate diversity, empower our people, and provide unwavering support. We're not just a team but your dedicated squad on the path to greatness.

But that's not all. We proudly hold the certification as a Great Place to Work, a testament to our unwavering commitment to fostering a positive and empowering workplace culture. Join us and experience the genuine and unwavering FANATICAL care we offer to our staff!

Here’s a glimpse of what awaits you:

• Paid training

• Free P2P bus rides

• Educational Assistance Program

• Exclusive discounts from our partner establishments

• HMO, life insurance, leave conversion, and many more!

Your Role as a Customer Experience (CX) Rockstar

As a Customer Experience (CX) Rockstar, you hold a crucial position in ensuring that our client's customers receive an exceptional experience. Your primary responsibility is to address their needs and concerns promptly and professionally, leaving a lasting positive impression.

To achieve this, your excellent communication skills will be put to use. Active listening, empathy, and effective communication are key. Consistently delivering high-quality service and exceeding expectations is vital for success.

If you're passionate about CX and making a difference, start your Concentrix journey now.

Job Description

You are a perfect fit for the position if you:

·        Are a college graduate with or without a background in the Customer Experience (CX) industry

·        Have at least six (6) months of background in the Customer Experience (CX) industry

·        Have good English communication skills

·        Have excellent customer service, problem-solving, and multitasking skills

·        Have superb computer skills

·        Are willing to work on shifting the schedule

Qualification Required

• High School Graduate