Job Pitch

Join now at Concentrix Bacolod!

Job Description

Why Concentrix:

Prepare for an adventure filled with fun, growth, and endless possibilities!

At Concentrix, we celebrate diversity, empower our people, and provide unwavering support. We're not just a team but your dedicated squad on the path to greatness.

But that's not all. We proudly hold the certification as a Great Place to Work, a testament to our unwavering commitment to fostering a positive and empowering workplace culture. Join us and experience the genuine and unwavering FANATICAL care we offer to our staff!

Here’s a glimpse of what awaits you:

• Paid training

• Free P2P bus rides in Mega Manila

• Educational Assistance Program

• Exclusive discounts from our partner establishments

• HMO, life insurance, leave conversion, and many more!

Your Role as a Customer Experience (CX) Rockstar

As a Customer Experience (CX) Rockstar, you hold a crucial position in ensuring that our client's customers receive an exceptional experience. Your primary responsibility is to address their needs and concerns promptly and professionally, leaving a lasting positive impression.

To achieve this, your excellent communication skills will be put to use. Active listening, empathy, and effective communication are key. Consistently delivering high-quality service and exceeding expectations is vital for success.

If you're passionate about CX and making a difference, start your Concentrix journey now.

You are a perfect fit for the position if you:

·        Are a college graduate with or without a background in the Customer Experience (CX) industry

·        Have at least six (6) months of background in the Customer Experience (CX) industry

·        Have good English communication skills

·        Have excellent customer service, problem-solving, and multitasking skills

·        Have superb computer skills

·        Are willing to work on shifting the schedule

Company Overview:

Hi, we're Concentrix. We are a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 125 new economy clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next-generation customer experience and helps companies better connect with their customers. We create better business outcomes and help differentiate our clients by reimagining everything CX through Strategy + Talent + Technology.

Visit www.concentrix.com to learn more about us.

Qualification Required

• Associate Degree