Job Pitch

Join our TELCO Account as one of our awesome On-Site Customer Service Representatives at our Alorica Cubao site today and enjoy all these insanely great perks* you can benefit from: -10% Night differential -Php 1.5K Rice Allowance -13th Month Pay -Paid Leaves -Holiday and OT Pay -Mental Well-being Program -Free medical insurance upon regularization -Covid 19 vaccination program *Terms and Conditions apply.

Job Description

This is a general customer service position which varies from telco services, retail services to product activations. • Talk to customers over the phone to resolve their questions or concerns • Accurately document and update customer records in the computer system • Upsell products or services to customers, if appropriate • Escalate customer complaints and/or calls to your manager when necessary

Qualification Required

• High School Graduate