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Alorica Philippines

Alorica - Clark 71.16 km

CSR Onsite Telco Account | Up to Php40K* Incentives

Earn Up to 16,500 Monthly

Alorica - Clark - CSR Onsite Telco Account | Up to Php40K* Incentives

BC4-BC5, Philexcel Business Park, Manuel A. Roxas Highway, Clark Freeport Zone, Pampanga, 2023

Job Pitch

Join our On-Site Voice Account as one of our awesome Customer Service Representatives at our Alorica Clark - PhilExcel site today and enjoy all these insanely great perks* you can benefit from: -10% Night differential -Php 1.5K Rice Allowance -13th Month Pay -Paid Leaves -Holiday and OT Pay -Mental Well-being Program -Free medical insurance upon regularization -Covid 19 vaccination program *Terms and Conditions apply.

Job Description

This is a general customer service position which varies from telco services, retail services to product activations. • Talk to customers over the phone to resolve their questions or concerns • Accurately document and update customer records in the computer system • Upsell products or services to customers, if appropriate • Escalate customer complaints and/or calls to your manager when necessary

Skills Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • High School Graduate

What this jobs offers

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