1 Jobs Available
Alorica Philippines
Alorica - Clark 71.16 km
CSR Onsite Telco Account | Up to Php40K* Incentives
Earn Up to 16,500 Monthly
Alorica - Clark - CSR Onsite Telco Account | Up to Php40K* Incentives
BC4-BC5, Philexcel Business Park, Manuel A. Roxas Highway, Clark Freeport Zone, Pampanga, 2023
Job Pitch
Join our On-Site Voice Account as one of our awesome Customer Service Representatives at our Alorica Clark - PhilExcel site today and enjoy all these insanely great perks* you can benefit from: -10% Night differential -Php 1.5K Rice Allowance -13th Month Pay -Paid Leaves -Holiday and OT Pay -Mental Well-being Program -Free medical insurance upon regularization -Covid 19 vaccination program *Terms and Conditions apply.
Job Description
This is a general customer service position which varies from telco services, retail services to product activations. • Talk to customers over the phone to resolve their questions or concerns • Accurately document and update customer records in the computer system • Upsell products or services to customers, if appropriate • Escalate customer complaints and/or calls to your manager when necessary
Skills Required
- Creative Thinker
- Problem Solving Skills
- Analytical Skills
- Calm Under Pressure
- Open to Flexible Schedules
- Attention to Detail
- Empathetic to Customers
- Positive Attitude
- Strong Communication Skills
Qualification Required
- High School Graduate
