Job Description

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Accenture in the Philippines is currently hiring for Learning Enablement Manager, we are looking for the best talents who have the following skills and qualifications:

• Bachelor’s degree graduate
• Must have at least 7 – 8 years of working experience in Recruitment Operations or Project Management in Recruitment / HR, Contact Center or BPO industry
• Must have at least 5 years of working experience in Training Management, Learning and Development or Instructional Design
• Knowledgeable in Adult Learning Theory and Training Needs Analysis (TNA)
• Amenable to work in Boni, Mandaluyong or BGC, Taguig

As a Learning Enablement Manager, you are expected to perform the following (but not limited to) duties and responsibilities:

• Responsible for managing the end-to-end planning and execution of training processes for the deal and/or tower being supported. This includes training delivery of the new hire end to end process, continuous education, company background etc.
• Operational Training End to End Planning, Execution and Management for all on boarding associates, Team Leads and other support functions baked in the organizational set-up of the project.
• Implementation of the Four Levels of Evaluation to measure training effectiveness for continuous business process improvement.
• Implementation/Roll-out of required up-skilling, new products and services training, cross-skilling and continuous education program(s) and other training/education as needed to meet the identified business need(s).
• Performance trends and training needs analysis to help the project improve performance or manage performance outliers through training or coaching intervention programs.
• Implement the review, design/development (when necessary) and assessment of training curriculum, content/learning materials, approach/methodology and performance evaluation process.
• Reporting Generates, reviews, and distributes required training reports such as training trends and activity reports to Operation Leads and/or Clients.

Join our high performing team and enjoy these benefits:

• Competitive salary package, company bonuses, and performance incentives
• Night differential
• Loyalty, Christmas gift, inclusion, and diversity benefits
• Paid sick and vacation leaves
• Expanded maternity leave up to 120 days*
• HMO coverage (medical and dental) from day 1 of employment
• Life insurance
• Employee stock purchase plan
• Retirement plan
• Flexible working arrangements
• Accessible locations
• Work Life Balance
• Healthy and encouraging work environment
• Career growth and promotion opportunities
• Volunteering opportunities

*Terms and conditions apply

Qualification Required

• College Graduate