Job Pitch

• P38,000 New Hire Performance Bonus*!

• Up to P2000 in eGCs for milestones plus P300 eGC for all applicants processed onsite*!

• Up to 30% performance incentives*

• Up to P2000 Attendance bonus

• HMO and Life Insurance coverage on Day 1

• Enhanced HMO coverage for dependents, including senior citizens and domestic partners

• Fast-tracked promotions with competitive packages

• Employee Assistance Program and Mental Health Consultations

• And many more!

(*Milestones & New Hire Performance promos are exclusive to January  classes only. Terms and conditions apply.)

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives

• Comprehensive medical, insurance, or social security coverage

• World-class workspaces

• Engaging activities and recognition programs

• Strong learning and development plans for your career growth

• Positive culture for you to #BeMore at work

• Easy to locate area with direct access to public transport

• Flexible working arrangements

• Be coached and mentored by experts in your field

• Join a global company, winner of hundreds of industry awards

Who are we looking for?

• At least High School or Senior HS Graduate

• Must have at least 1 year of customer service experience in a BPO setting.

• Good understanding of consumer electronics products

• Strong verbal and written English communication skills

• Amenable to work on rotating shifts

• With capability to work from home and with access to a quiet and secured room and at least a 30 MBPS internet subscription

• Can work onsite in Cebu IT Park, Cebu City

Job Description

What is your mission?

• Adhere to procedures and work flows for managing interactions, both voice (inbound, outbound, consultation, escalation, etc.) and non-voice (email, reporting, information processing, etc.)

• Present, promote and sell products/services using solid arguments to existing and prospective customers

• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs

• Coordinate sales effort with team members and other departments

• Achieve agreed upon sales targets and outcomes within schedule

• Establish, develop, and maintain positive business and customer relationships

• Perform other job-related duties as assigned

Qualification Required

• High School Graduate