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Customer Care Officer / Customer Service Representative

Pilipinas Teleserv, Inc.

Pilipinas Teleserv, Inc.

Pilipinas Teleserv, Inc. 26.48 km

Earn Up to 16,000 Monthly

Pilipinas Teleserv, Inc. Pilipinas Teleserv, Inc. - Customer Care Officer / Customer Service Representative

Location 400 Carlos Palanca, Quiapo, Manila, Metro Manila, Philippines

Job Description

Job description:

Representative will answer queries and concerns from clients 

  • Local Healthcare Account (HMO)
  • Local Internet Service Provider Account

Qualifications:

  • Graduate or undergraduate (completed at least 2 years) of any Bachelor's degree
  • Associate course graduate
  • Can easily navigate computers
  • Proficient in both English and Filipino, both oral and written communication
  • Has a passion to help customers with their queries and complaints

 

  • With good phone handling and active listening skills

 

  • Willing to work on shifting schedules, holidays, and weekends

Skills Required

Qualification Required

  • Undergraduate

What this jobs offers

Pilipinas Teleserv, Inc. About Pilipinas Teleserv, Inc. Read more about Us

Pilipinas Teleserv is one of the biggest success stories among Philippine contact centers.
We began operations in June 2000 with a novel solution for then National Statistics Office (NSO). This flagship project boosted the productivity of the NSO and opened many doors for us to serve the government as well as partner with private corporations for customer support, technical helpdesk, and social media management services. We have 24-years’ experience providing intelligent business solutions and aftersales support through various customer touchpoints for different industries such as banking and finance, telecommunications, food and retail, healthcare, information technology, government services, and automotive transport.
Our offices are near the country’s top universities and highly accessible to multi-modal transport alternatives. We employ over a thousand customer care officers, supervisors, and managers and we are looking for more to join our growing team.

  • Pilipinas Teleserv, Inc.
  • Pilipinas Teleserv, Inc.
  • Pilipinas Teleserv, Inc.
  • Pilipinas Teleserv, Inc.