Job Pitch

Apply now at Concentrix Cebu Mactan and seize the opportunity to make a difference and embark on a fulfilling journey with us!

Job Description

Why Concentrix + Webhelp:

Prepare for a game-changing career adventure filled with fun, growth, and endless possibilities!

As a five billion-dollar publicly traded company (CNXC), we know that when we put our people first, business thrives. You'll find the runway and resources to build the career you've always imagined.

At Concentrix + Webhelp, we celebrate diversity, empower our people, and provide unwavering support. We're not just a team; we're your dedicated squad on the path to greatness. We proudly hold the certification as a Great Place to Work, a testament to our unwavering commitment to foster a positive workplace culture.

Join us! Together, we will continue to reshape the CX industry.

Here’s a glimpse of what awaits you:

•         Paid training

•         Education Assistance Program

•         Exclusive discounts from our partner establishments

•         Mental Wellness Programs

•         HMO, life insurance, leave conversion, and many more!

Your Role as a Customer Experience (CX) Advisor

As a Customer Experience (CX) Advisor, you hold a crucial position in ensuring that our clients' customers receive exceptional experience. Your primary responsibility is to address their needs and concerns promptly and professionally, leaving a lasting positive impression.

To achieve this, your excellent communication skills will be put to use. Active listening, empathy, and effective communication are key. Consistently delivering high-quality service and exceeding expectations are vital for success.

If you're passionate about CX and making a game-changing difference, start your Concentrix + Webhelp journey now.

You are a perfect fit for the position if you:

·         Are a college graduate with or without a background in the Customer Experience (CX) industry

·         Have at least six (6) months of background in the Customer Experience (CX) industry

·         Have good English communication skills

·         Have excellent customer service, problem-solving, and multitasking skills

·         Have superb computer skills

·         Are willing to work on shifting the schedule

Visit www.concentrix.com to learn more about us.

Qualification Required

• High School Graduate