Job Title: Part-Time Retail Customer Service Location: Quezon City Job Type: Part-time Experience Level: Entry Industry: BPO
About the Role
As a Part-Time Retail Customer Service representative at Alorica Philippines, you will be responsible for providing exceptional customer service to retail clients. You will assist customers with inquiries, provide product information, process orders, handle returns, and resolve any issues with professionalism and efficiency. You will work in a dynamic team environment, utilizing cutting-edge tools and technology to deliver top-notch service and uphold the company's commitment to quality.
Key Responsibilities
Handle incoming customer inquiries and provide accurate information
Assist customers with order placement, payment processing, and product returns
Resolve customer complaints or issues in a timely and effective manner
Maintain a high level of customer satisfaction through exceptional service delivery
Collaborate with team members to address customer needs and improve processes
Qualifications
Excellent communication and interpersonal skills
Strong problem-solving abilities and customer service orientation
Basic computer skills and familiarity with CRM software
High school diploma or equivalent
Benefits
Flexible work schedule
Training and development opportunities ?
Opportunity for growth within the company ?
Competitive pay
Team-oriented work environment
Employee discounts on retail products
Why Join Us
At Alorica Philippines, we foster a collaborative and supportive work culture that values teamwork, professional development, and innovation. We provide our employees with the tools and technology needed to excel in their roles and offer opportunities for career advancement. Join our team and experience what makes Alorica Philippines a unique and exciting place to work.
At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 50,000 employees in 73 locations across the globe. Intrigued? Learn more at www.alorica.com
Job search made easier right!? You will now begin the Instant Assessment of Alorica Philippines. They are looking for people like you but will only know about you once you finish the assessment. Those who finish the assessment quickly, are more likely to get hired! Good Luck from the JobYoDA team!
JOBYODA need access to your location to enhance your experience. Allow access to get personalized jobs , companies and recommendation jobs. To enjoy all that JOBYODA has to offer, turn on your GPS