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Customer Care Representative I | with Transportation Allowance | MANILA

Customer Care Representative I | with Transportation Allowance | MANILA

Carelon Global Solutions Philippines

Carelon Global Solutions Philippines - Taguig,BGC 33.92 km

  • Day Shift Day Shift
  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO
Quick Apply

Customer Service Expert | Seasonal Healthcare Account | Temporary Work-At-Home Set-Up

Customer Service Expert | Seasonal Healthcare Account | Temporary Work-At-Home Set-Up

Everise Philippines

Everise - Ortigas 34.71 km

Earn Up to 21,250 Monthly

  • Day 1 HMO Day 1 HMO
  • Day Shift Day Shift
  • Work From Home Work From Home
Quick Apply

Quick hire! Up to ?21K salary + HMO + ?3,000 raffle!

Quick hire! Up to ?21K salary + HMO + ?3,000 raffle!

Foundever®

Foundever® Tarlac 97.27 km

Earn Up to 15,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day Shift Day Shift
Quick Apply

Hiring Now! Up to ?21K + HMO + chance to win ?3,000!

Hiring Now! Up to ?21K + HMO + chance to win ?3,000!

Foundever®

Foundever® Tarlac 97.27 km

Earn Up to 15,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day Shift Day Shift
Quick Apply

Your Future! Up to ?21K/month, Day 1 HMO, and a chance at ?3,000!

Your Future! Up to ?21K/month, Day 1 HMO, and a chance at ?3,000!

Foundever®

Foundever® Tarlac 97.27 km

Earn Up to 15,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day Shift Day Shift
Quick Apply

Exciting Roles! Earn up to ?21K + HMO on Day 1 + win ?3,000!

Exciting Roles! Earn up to ?21K + HMO on Day 1 + win ?3,000!

Foundever®

Foundever® Tarlac 97.27 km

Earn Up to 15,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day Shift Day Shift
Quick Apply

Apply Today! Up to ?21K, Day 1 HMO, and a chance for ?3,000!

Apply Today! Up to ?21K, Day 1 HMO, and a chance for ?3,000!

Foundever®

Foundever® Tarlac 97.27 km

Earn Up to 15,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day Shift Day Shift
Quick Apply

Now Hiring! Up to ?21K/month + immediate HMO + a shot at ?3,000!

Now Hiring! Up to ?21K/month + immediate HMO + a shot at ?3,000!

Foundever®

Foundever® Tarlac 97.27 km

Earn Up to 15,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day Shift Day Shift
Quick Apply

Join Us! Earn up to ?21K, Day 1 HMO, and a chance to win ?3,000!

Join Us! Earn up to ?21K, Day 1 HMO, and a chance to win ?3,000!

Foundever®

Foundever® Tarlac 97.27 km

Earn Up to 15,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day Shift Day Shift
Quick Apply

Hiring Alert! Up to ?21K + HMO + a chance to win ?3,000!

Hiring Alert! Up to ?21K + HMO + a chance to win ?3,000!

Foundever®

Foundever® Tarlac 97.27 km

Earn Up to 15,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day Shift Day Shift
Quick Apply

Immediate Openings! Up to ?21K + HMO + a chance for ?3,000!

Immediate Openings! Up to ?21K + HMO + a chance for ?3,000!

Foundever®

Foundever® Tarlac 97.27 km

Earn Up to 15,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day Shift Day Shift
Quick Apply

Apply Now! Up to ?21K + HMO + win ?3,000!

Apply Now! Up to ?21K + HMO + win ?3,000!

Foundever®

Foundever® Tarlac 97.27 km

Earn Up to 15,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day Shift Day Shift
Quick Apply

Immediate Openings! Up to ?21K + HMO + a chance for ?3,000!

Immediate Openings! Up to ?21K + HMO + a chance for ?3,000!

Foundever®

Foundever® Tarlac 97.27 km

Earn Up to 15,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day Shift Day Shift
Quick Apply

Now Hiring! Earn up to ?21K + HMO + win ?3,000!

Now Hiring! Earn up to ?21K + HMO + win ?3,000!

Foundever®

Foundever® Tarlac 97.27 km

Earn Up to 15,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day Shift Day Shift
Quick Apply

Apply Today! Up to ?21K + HMO + win ?3,000!

Apply Today! Up to ?21K + HMO + win ?3,000!

Foundever®

Foundever® Tarlac 97.27 km

Earn Up to 15,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day Shift Day Shift
Quick Apply

Immediate Hiring! Up to ?21K + HMO + a chance at ?3,000!

Immediate Hiring! Up to ?21K + HMO + a chance at ?3,000!

Foundever®

Foundever® Tarlac 97.27 km

Earn Up to 15,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day Shift Day Shift
Quick Apply

Now Hiring! Earn up to ?21K + HMO + win ?3,000!

Now Hiring! Earn up to ?21K + HMO + win ?3,000!

Foundever®

Foundever® Tarlac 97.27 km

Earn Up to 15,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day Shift Day Shift
Quick Apply

Join Us! Immediate openings with up to ?21K + HMO + ?3,000 prize!

Join Us! Immediate openings with up to ?21K + HMO + ?3,000 prize!

Foundever®

Foundever® Tarlac 97.27 km

Earn Up to 15,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day Shift Day Shift
Quick Apply

Immediate openings! Up to ?21K + HMO + ?3,000 raffle!

Immediate openings! Up to ?21K + HMO + ?3,000 raffle!

Foundever®

Foundever® Tarlac 97.27 km

Earn Up to 15,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day Shift Day Shift
Quick Apply

Apply Today! Up to ?21K + HMO + win ?3,000!

Apply Today! Up to ?21K + HMO + win ?3,000!

Foundever®

Foundever® Tarlac 97.27 km

Earn Up to 15,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day Shift Day Shift
Quick Apply

We're hiring! Up to ?21K + HMO + enter for a ?3,000 prize!

We're hiring! Up to ?21K + HMO + enter for a ?3,000 prize!

Foundever®

Foundever® Tarlac 97.27 km

Earn Up to 15,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day Shift Day Shift
Quick Apply

Your new job awaits! Up to ?21K, HMO, and ?3,000 raffle!

Your new job awaits! Up to ?21K, HMO, and ?3,000 raffle!

Foundever®

Foundever® Tarlac 97.27 km

Earn Up to 15,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day Shift Day Shift
Quick Apply

Hiring immediately! Up to ?21K + HMO + a chance to win ?3,000!

Hiring immediately! Up to ?21K + HMO + a chance to win ?3,000!

Foundever®

Foundever® Tarlac 97.27 km

Earn Up to 15,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day Shift Day Shift
Quick Apply
Back

Customer Care Representative I | with Transportation Allowance | MANILA Carelon Global Solutions Philippines - Customer Care Representative I | with Transportation Allowance | MANILA

Location Alliance Global Tower, 24th - 29th Floors, 11th Avenue corner 36th St. Bonifacio Global City, Taguig

Job Description

We are processing applications online!

Join us on our Virtual Recruitment Lobby every Thursday to Fridays from 10AM - 4PM. Get your initial interview on the spot and instantly join our recruiters by following this link on your device https://bit.ly/CarelonVirtualRecruitmentLobby

Responsible for responding to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Proficient in all basic customer service areas performs some but not all types of moderately complex function. Must be able to successfully perform all the duties of the Customer Care Rep I. 

Primary duties may include, but are not limited to: 

  • Analyzes problems and provides information/solutions. Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database. 

  • Thoroughly documents inquiry outcomes for accurate tracking and analysis. 

  • Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. 

  • Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information. 

  • Proficient in all basic customer service functions. Receives and places follow-up telephone calls / e-mails to answer customer questions. Inquiries may also be on a walk-in basis. 

  • May require deviation from standard practices and procedures with the assistance of a computerized system. Seeks, understands and responds to the needs and expectations of internal and external customers. 

  • Required to meet department goals and expectations.  

  • Requires a HS diploma or equivalent;1-3 years of the company's experience in an automated customer service environment; or any combination of education and experience, which would provide an equivalent background. 

  • For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.

Skills Required

  • Strong Communication Skills

Qualification Required

  • High School Graduate

What this jobs offers

Carelon Global Solutions Philippines About Carelon Global Solutions Philippines Read more about Us

Carelon Global Solutions, one of the Carelon service brands under the expansive Elevance Health umbrella, is a new health services brand focused on solving healthcare’s most complex challenges.The name translates to ‘the importance of providing full and complete care’ – and reinforces our commitment to putting people first and connecting them with the right balance of care, technology, data, and expertise to streamline experiences, manage costs, and improve outcomes.Carelon Global Solutions unites data-driven digital solutions with top-level talent to build seamless processes and operations — leading to improved administration, savings, and better access to health services.