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7 Jobs Available

Financial Local Account

Financial Local Account

Alorica Philippines

Alorica - Fort 34.08 km

Earn Up to 19,500 Monthly

  • Day Shift Day Shift
Quick Apply

Start Asap! Local Dayshift Account - Php 19500 package - Taguig - Kalayaan

Start Asap! Local Dayshift Account - Php 19500 package - Taguig - Kalayaan

Alorica Philippines

Alorica Taguig - Kalayaan 34.08 km

Earn Up to 19,500 Monthly

  • Day Shift Day Shift
Quick Apply

Sales Account Associate

Sales Account Associate

CiD Global Solutions Inc

CiD Global Solutions Inc 34.33 km

Earn Up to 645 Monthly

  • Day Shift Day Shift
Quick Apply

Appointment Setter | Online Payment Platform (Dayshift Account)

Appointment Setter | Online Payment Platform (Dayshift Account)

TDCX

TDCX - Manila 34.61 km

Earn Up to 34,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day Shift Day Shift
Quick Apply

Non-voice Content Moderator

Non-voice Content Moderator

Alorica Philippines

Alorica - Lipa 82.52 km

Earn Up to 14,000 Monthly

  • Day Shift Day Shift
Quick Apply

Customer Service Representative | Palawan

Customer Service Representative | Palawan

Foundever®

Foundever® Palawan 576.37 km

Earn Up to 10,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day Shift Day Shift
Quick Apply

Testing

Testing

Codechaps

Sunny345 4714.34 km

Earn Up to 5,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day Shift Day Shift
Quick Apply
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Financial Local Account Alorica Philippines - Financial Local Account

Location Eton Centris, Quezon Avenue, Diliman, Quezon City, Metro Manila, Philippines

Job Pitch

GET TO KNOW ALORICA
At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.
 
JOB SUMMARY
Your mission (should you choose to accept it) is to provide online and offline back-office support for the site – basically, everything that needs to happen off the phone starts with you!
You’ll be supporting the efforts of the contact center, and delivering insanely great administrative service.
 
WHY JOIN ALORICA?
Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much – that’s why we’re so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them.
Simply put, we want to make lives better…one interaction at a time. And to do that, we need the very best people to join us.
 
But please, allow us to entice you further! As an Alorica employee, you may receive:
  • Paid training
  • Flexible training schedules
  • Medical and dental benefits
  • Paid time off
  • Paid holiday
  • Retirement planning options (401(k))
  • Employee discounts through client programs

Job Description

 Minimum Qualifications:

  • Amenable to work onsite in Fort
  • Good Communication Skills
  • Must have atleast 3 months of BPO experience
  • Must have completed 2 years in College
KEY JOB RESPONSIBILITIES
  • Provides back office support to customer service representatives by assisting with processes, answering questions, doing research and handling any other detailed or extensive customer issues for inbound customer calls
  • Data entry
  • Identifies the processes and methods that make the most effective responses for customers
  • Accountable for meeting daily, weekly and monthly goals for current projects and responsibilities
  • Responds to requests for assistance and/or possible processing of credit card authorizations
  • Provides feedback reports on call issues related to downtime and/or training issues works on special projects as requested
WORKING CONDITIONS
Work Environment
  • A climate controlled, contact center environment – filled with amazing people, incredible career opportunities and the occasional dance-off
  • Constant usage of phone and computer systems
Physical Demands
Constant sedentary work. You’ll typically be sitting for most of the time, so be sure get up and stretch once in a while. Your circulatory system will thank you.
 
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
 
REMINDER: 

Kindly put  Jobyoda Live-  YOUR NAME  before joining.

Ex. Jobyoda Live - Juan Dela Cruz

Skills Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • High School Graduate

What this jobs offers

Alorica Philippines About Alorica Philippines Read more about Us

At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 50,000 employees in 73 locations across the globe. Intrigued? Learn more at www.alorica.com

  • Alorica Philippines
  • Alorica Philippines