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Day 1 HMO for Dependent Day Shift Caldwell Communications - Fresher - Call Center (Voice/Nonvoice)
West Insula, 135 West Ave, Project 7, Quezon City, Metro Manila, Philippines
Job Summary:
We’re hiring for voice and non-voice accounts. This is a great opportunity for fresh graduates and career shifters looking to build a long-term career in the call center/customer service industry.
Responsibilities:
- Resolve customer complaints, issues, and concerns with a focus on customer satisfaction.
- Document customer interactions and maintain records of transactions.
- Escalate complex issues to appropriate departments when necessary.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
Qualifications:
- Good communication skills
- Willing to work onsite and on a shifting schedule: Dayshift, Nightshift, Graveyard shift
- Open to College undergrads, College graduates, Senior High school graduates, or High school graduates (old curriculum)
Working Conditions:
- Rotating shifts, including weekends and holidays, depending on business needs
- Paid training will be provided prior to official deployment
- Fast-paced, team-oriented, and supportive work culture
Perks You'll Enjoy:
- Competitive salary package
- Comprehensive HMO and health coverage
- Retirement and provident fund access
- Paid training programs
- Government-mandated benefits and 13th month pay
About Caldwell Communications
Read more about Us
We seamlessly care with your work, offering you exceptional employee welfare that has been acknowledged and acclaimed within the industry.
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