Technical Support Engineer Concentrix Bridgetowne - Technical Support Engineer

Location Bridgetowne, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines

Job Description

Essential Duties and Responsibilities: · Provide Answers on General Pre-Sales Questions Based on the Info Provided by the Vendors and/or Manufacturers · Provide the Exact or Closest Comparable Items and/or Parts Based on Product Description/Specifications; Explain Features/Advantages · Provide Side-by-Side Comparison with other Competing Products or Brands; Conduct Assurance for Technical Validation & Configuration · Adheres to Service Level Agreement and Logs All Calls or Contacts

Skills Required

  • Strong Communication Skills
  • Positive Attitude
  • Empathetic to Customers
  • Attention to Detail
  • Open to Flexible Schedules
  • Calm Under Pressure
  • Analytical Skills
  • Problem Solving Skills
  • Creative Thinker

Qualification Required

  • High School Graduate

What this jobs offers

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