EXL - Iloilo - START ASAP! | Customer Service Representative | Iloilo | Get up to 25k | With Performance Incentives
12th Floor SM Strata Tower, Benigno Aquino Jr Ave Mandurriao, Iloilo City
Job Description
Responsibilities: •Answer call inquiries pertaining to insurance policy of customers in accordance with standard policies and procedures •Analyze customer issues and concerns and provide correct solution/s •Provide excellent customer experience Qualifications: • Completed 2 years in College with at least 1 Year BPO Experience • With Good English Communication Skills • Amenable to start ASAP
Skills Required
- Creative Thinker
- Problem Solving Skills
- Analytical Skills
- Calm Under Pressure
- Open to Flexible Schedules
- Attention to Detail
- Empathetic to Customers
- Positive Attitude
- Strong Communication Skills
Qualification Required
- Undergraduate
About EXL - Iloilo
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At EXL, we’re experts in more than analytics, operations management, and technology. We’re experts in you, and your industry. This gives us the context to look deeper to identify and capitalize on opportunities to outperform. We call it Digital Intelligence: the all-important combination of digital and domain knowledge, human and technology, coming together to create breakthrough results.Digital Intelligence is why companies in the world’s most complex industries—from insurance to healthcare to transportation—bring us their toughest challenges, their seemingly impossible goals. Headquartered in New York, EXL has more than 29,000+ professionals in locations throughout the United States, Europe, Asia, Latin America, and South Africa. We work as one committed team, with one overarching goal: to give our clients the power to transform—to move from playing catch-up to leading the pack. Because we’re not content to help our clients adapt to change. We embolden them to lead the change.
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