Eastvantage Business Solutions Inc. - Main Office

Senior Service Delivery Consultant | BGC | Hybrid

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Senior Service Delivery Consultant | BGC | Hybrid

  • 24th Floor Fort Legend Tower, 3rd Avenue cor. 31st Street, Bonifacio Global, City, Taguig, 1634 Metro Manila

  • 3 Openings

  • > 6 yr

  • 80k/Month

  • 80000/Month

  • Confidential

Job Pitch

In this key role you will work with our clients (both locally and globally) and provide business support and solutions to overcome issues encountered by the clients and optimise the usage of our systems for them. You will work closely with local and global service delivery teams within the company. This interesting job offers you a unique opportunity to increase your knowledge and get experience on a variety of disciplines. You will find yourself working in a dynamic and fast-growing environment for an international company with a significant growth potential and career opportunities. If you want to contribute to our success and develop in a professional environment - grow with us!

Job Description

Duties & Responsibilities - You will be the key contact for our clients regarding production support & consultancy and help manage the relationship - Analyse problems and issues which occur in our product at clients to provide convincing and timely solutions to our clients - Advise and service our clients independently by providing solutions related to the usage of the product and beyond regarding business-related or technical requirements to ensure that the clients use it in an optimal, future-oriented way - Establish and maintain a network at several levels at the clients incl. management and be regarded as a trusted advisor by the client to foster a mutually beneficial partnership long-term - Deliver consultancy and support on a wide range of topics onsite/remotely and tackle issues in new areas of expertise to provide ad-hoc answers and solutions - Co-operate closely with other professionals within the company on a local or global level to ensure efficient solutions for the clients - Initially you will be trained and mentored to become a generalist of the product - You will be based in Manila and will be required to work on weekends/Public Holidays from time to time. Working extended hours might also be required on occasion. Some travel to our clients (local and international) or head office in Denmark may be required from time to time Sending your application and resume means that you understand how we use and process your data. Please visit http://www.eastvantage.com/privacy-notice and www.eastvantage.com/privacy-policy.

Skill Required

Qualification Required

  • College Graduate
Top Picks
  • Day 1 HMO
  • Day 1 HMO for Dependent
  • Work Hybrid
Medical Benefits
  • Medicine Reimbursement
  • Free HMO for Dependents
  • Critical illness Benefits
  • Life Insurance
  • Maternity Assistance

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