Accenture Eastwood

Customer Service | Eastwood City

Read more about the company

Share this job with your friends

You Want to apply this jobs?
Apply for Instant screening

Customer Service | Eastwood City

  • Global One Accenture, E-Commerce Road, Bagumbayan, Quezon City, Metro Manila, Philippines

  • 100 Openings

  • > 1 yr

  • 24.1k/Month

  • 24100/Month

  • Confidential

Job Pitch

Are you ready to accent on the future? Apply now and be part of Accenture’s growing organization of empowered people! Complete your application and receive up to PHP 2,000* worth of Gcash! Join our high-performing team and enjoy these benefits: • Competitive salary package, company bonuses, and performance incentives • Night differential • Loyalty, Christmas gift, inclusion, and diversity benefits • Paid sick and vacation leaves • Expanded maternity leave up to 120 days* • HMO coverage (medical and dental) from day 1 of employment • Life insurance • Employee stock purchase plan • Retirement plan • Flexible working arrangements • Accessible locations • Healthy and encouraging work environment • Career growth and promotion opportunities *Terms and conditions **Salary will be based on the assessment and years of experience

Job Description

Accenture in the Philippines is currently looking for Customer Service Representatives who will be responsible in performing the following day-to-day tasks: • You will be responsible for managing various customer issues depending on account assignment (transactions can be related to billing and collections support, client inquiries, product support or inbound sales). • You will document troubleshooting efforts and customer information in data capture tool and when required, transfers call or promptly notifies responsible party for resolution. • You will identify root causes for customer dissatisfaction and recommend solutions to improve overall customer satisfaction. What are we looking? • Open to college graduates, college undergraduates, and associate degree graduates • Must have at least 1 year of work experience in a BPO industry • Amenable to work in Eastwood, Quezon City • Willing to go back on-site once recalled Good to have skills: • Experience in handling sales (inbound or outbound), collections, insurance, or travel account in any industry

Skill Required

  • Strong Communication Skills

Qualification Required

  • College Graduate
Top Picks
  • Day 1 HMO for Dependent
Medical Benefits
  • Critical illness Benefits

Similar jobs view all